Job Description:
We’re looking for a team player who is collaborative, solution focused, detail oriented, flexible, highly organized, and hard working. We value the lessons learned from our failures and use them to educate ourselves and fuel continuous improvement. In this environment, the ideal candidate is willing to voice concerns and offer solutions, accept and give constructive criticism, learn and employ multiple job skills, and always be supportive of the team.
Key Responsibilities:
● Insurance Eligibility Checks: Verify patient insurance coverage and benefits before appointments or treatments. Communicate with insurance companies to confirm eligibility, coverage details, and pre-authorization requirements.
● Claims Submission: Assist in the preparation and submission of insurance claims, ensuring all necessary documentation is included and accurately filled out.
● Claims Tracing: Track submitted claims and follow up with insurance companies to resolve any issues related to denied or delayed claims.
● Data Entry: Accurately enter patient and billing information into the medical billing software system. Maintain up-to-date records and documentation.
● Patient Communication: Assist with patient inquiries regarding billing issues, insurance coverage, and payment options. Provide clear and professional communication to resolve any concerns.
● Collaboration: Work closely with other members of the billing department, front office staff, and healthcare providers to ensure accurate billing processes and smooth workflow.
● Compliance: Ensure compliance with all relevant healthcare regulations, including HIPAA, and maintain the confidentiality of patient information.
Qualifications:
Experience in the U.S. healthcare industry, familiarity with insurance terms, customer service skills, basic computer skills. Preferred: Verification of benefits and/or insurance claims experience
Job Type: Full-time
Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking

Schedule:

• Night shift

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Preferred)