Philippines Job Openings

New York Family Dentistry

Data Operations Team Lead

October 11, 2024

The Data Operations Team Lead plays a crucial role with the management team at New York Family Dental, taking on meaningful responsibilities to ensure the successful organization, analysis, communication, and management of critical projects. The individual in this role will contribute significantly to the achievement of the organization's business objectives.
Skills & Qualifications:
  • Proven expertise in data analysis with track record of delivering results in prior experience
  • Exceptional ability to lead work stream independently and manage time effectively, prioritizing projects to meet stringent deadlines
  • Advanced proficiency in Microsoft Excel and Google Sheets, demonstrating the capability to create intricate pivot tables, graphs, and charts
  • Power Bi Capabilities include data modeling skills, familiarity with the Power Bi Desktop application, experience building dashboards within Power Bi using multiple data sets in Excel, SQL knowledge, Power Query skills, Data Analysis Expressions (Dax), database concepts (relationships between tables and queries)
  • Strong written and verbal communication skills, with the ability to effectively convey complex data to colleagues
  • Keen attention to detail, recognizing the importance of small details that could impact results
  • In-depth understanding of business operations, objectives, strategies, processes, and information flow
  • Alignment with core values of commitment, quality, respect, communication, and teamwork
  • Fluency in English, both spoken and written
  • Proven track record of delivering exceptional customer experiences
  • Self-motivated, able to maintain high activity levels, and possess a positive, can-do attitude

    Duties and Responsibilities:
    • Oversee the generation and download of pre-populated reports from practice management software
    • Lead the distribution of daily task lists across multiple service lines
    • Responsible for the regular maintenance and updating of Power BI reports and dashboards, ensuring data accuracy and relevance on a weekly and monthly basis, and adapting to evolving business needs.
    • Drive the generation of marketing campaign lists and actively maintain the database
    • Spearhead data cleanups and meticulously documented processes
    • Investigate and resolve data discrepancies in a timely manner, presenting findings to the management team
    • Take charge of maintaining databases, ensuring updates are performed as necessary for accuracy
    • Uphold customer confidence and protect operations by maintaining the confidentiality of information
    • Play a key role in assisting with and leading special projects as required
    Candidates for this position must be willing to commute to our office located in Clark, Philippines. Over time there may be an option for hybrid work from home.

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