Philippines Job Openings
eBiZolution Inc.
Knowledge Management Lead
Makati City
FULL TIME
September 18, 2024
KEY RESPONSIBILITIES
- Promoting and encouraging culture of knowledge sharing and collaborative workflow among department and project teams.
- Ensuring that employees are sure of the knowledge management processes, including the purpose of doing so.
- Making sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities.
- Helping capture new knowledge with the use of a knowledge management system
- Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics.
- Providing relevant coaching, training and support to champion a knowledge management culture
- Controlling the accessibility and flow of knowledge within the organization and to external parties
- Ensure that knowledge technologies are up-to-date and working according to function, as well as ensuring that employees are not misusing company technology infrastructure.
- Able to establish good rapport with different teams and department to foster a collaborative environment
- Able to organize training material or knowledge related to company processes such product knowledge, transaction and workflow processes, subject matter expert processes, etc.
- Bachelor's Degree in Engineering, Sciences, or any of its equivalent
- 4 to 5 years experience related to the job
- Experience as technical writer, business analyst, project manager or program manager
- Experience in human resources and organizational and learning development is helpful.
- Experience in the use of knowledge management system of no less than 3 years.
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company events
- Health insurance
- Paid training
- 8 hour shift
- Monday to Friday
- 13th month salary
- Performance bonus
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