Philippines Job Openings
Staffstream
Marketplace Admin Assistant (Healthcare)
Taguig
FULL TIME
October 16, 2024
The Opportunity at a Glance
Are you a motivated and detail-oriented administrative professional with a passion for customer service? Join a fast-growing online marketplace that connects people with disability services. This role is key to ensuring seamless service delivery, supporting our network of service providers, and managing their listings and subscriptions on our platform. You’ll also play a vital role in onboarding new clients for providers, helping them grow their businesses and improving customer outcomes.
How You’ll Make an Impact:
Our client operates an innovative and respected online marketplace that connects individuals with disability services. With over 2,000 users daily and a track record of helping more than 50,000 people access the support they need, they are a leader in providing reliable, user-friendly services in the disability sector. By joining their team, you’ll contribute to the growth and success of this impactful platform.
Why You’ll Love Being Here
How You’ll Make an Impact:
- Support service providers by creating and managing accurate and up-to-date listings on our platform.
- Assist in reviewing provider subscriptions, ensuring all necessary compliance and insurance documentation is obtained.
- Follow up on outstanding invoices, manage accounts receivable, and handle provider queries related to subscriptions.
- Play a key role in onboarding new clients for providers by managing the intake process, entering new clients into the providers’ systems, and resolving any queries.
- Contribute to invoicing and follow-up on onboarding payments, ensuring all processes run smoothly for both providers and clients.
- Have strong experience in customer service, provider support, or administration within allied health or a related field.
- Are comfortable speaking with people on the phone and possess excellent communication skills, both written and verbal.
- Have a highly organized approach, with the ability to manage multiple tasks and priorities efficiently.
- Bring experience in invoicing and accounts receivable, with keen attention to detail and problem-solving skills.
- Are comfortable using CRM systems, such as Zoho CRM, and have intermediate skills in Excel, Word, and PDF management.
- Thrive in a varied role where you can work both independently and collaboratively in a team environment.
- Familiarity with disability services or experience working in a related field.
- Experience in onboarding new clients or working with service providers to improve their systems.
- A proactive attitude, with a knack for managing detailed processes and ensuring successful outcomes for both providers and clients.
Our client operates an innovative and respected online marketplace that connects individuals with disability services. With over 2,000 users daily and a track record of helping more than 50,000 people access the support they need, they are a leader in providing reliable, user-friendly services in the disability sector. By joining their team, you’ll contribute to the growth and success of this impactful platform.
Why You’ll Love Being Here
- Competitive Compensation: Enjoy a competitive salary with performance-based incentives.
- Career Growth: Access opportunities for professional development and advancement.
- Supportive Culture: Thrive in a dynamic, collaborative, and fully remote work environment.
- Comprehensive Benefits : Receive IT equipment, government-mandated benefits, plus HMO and life insurance for you and your dependents.
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