Philippines Job Openings

Growthfn philippines

Native Spanish - Customer Service

Manila

FULL TIME

September 5, 2024

Position: Native Spanish - Customer Service
✅ Location: Cyberjaya, Malaysia.
✅ Salary: RM 8,000 + RM 400 KPI
✅ Shift: 24*7 - Rotational (5 days working, 2 days off)
✅ Education: Bachelor Degree.
✅ Joining Date: 21st October , 2024
✅ Headcount: 4
✅ Min Requirement: 1 year Customer Service experience in Airline/Booking is a Must
✅ Primary Job Functions:
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.
✅ Primary Job Functions:
1. Answer incoming calls including email and chat in a timely manner
2. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
3. Build sustainable relationships and engage customers by taking the extra mile
4. Keep the customer’s privacy and protect customer information
5. Meet personal/team qualitative and quantitative targets
6. Handle simple to difficult inquiries in a given span of time .
NOTE: The paperwork and relocation expenses will be handled by the company
Job Types: Full-time, Permanent
Pay: Php105,000.00 per month
Application Question(s):

What nationality are you?
The job is on-site, the job location is Cyberjaya - Malaysia, Are you willing to relocate?
How many years of Customer Service experience in Airline Booking?
Do you have experience in Airline Booking (YES/NO)?
How many years of experience in a BPO company?
Can you speak, write and read Spanish language?
Passport Validity Period?

&
Visa Status (If you are already in Malaysia what type of Visa, are you only?

The joining date is 21st October 2024 can you join?
You will be contacted via Whats App or Viber by HR - Purvi to schedule your interview, are you on Viber or Whats App provide the number with country code?

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