Philippines Job Openings
Sapient CSR - Philippines
Non-voice Account | Ticketing Account - Weekends Off
Makati City
FULL TIME
September 1, 2024
Position Overview:
The Ticketing Account Representative is responsible for handling inbound and outbound calls related to ticket sales, reservations, cancellations, and customer inquiries.
Job Responsibilities:
- Answer incoming calls from customers regarding ticket inquiries, bookings, and cancellations.
- Assist customers in navigating the online ticketing platform and resolving any technical difficulties.
- Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
- Protect sensitive customer information by following established protocols and guidelines.
- Competitive Salary: Up to 25k Pay
- Opportunity for rapid career growth for Top Performers
- HMO with 2 free beneficiaries on Day One
- Shift Schedule (Day shift/Mid shift/Night shift)
- Pioneer, Non-voice, and Easy Accounts Available
- Free Coffee and Biscuits in the office
- Retirement/Life Insurance for Qualified Staff
- Incentives and Signing Bonuses and other Premium Benefits for you to enjoy.
Job Type: Full-time
Pay: Up to Php25,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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