Apply for Operations and Maintenance Supervisor Role at Onward Worldwide Management & Consultancy

Philippines Job Openings

Onward Worldwide Management & Consultancy

Operations and Maintenance Supervisor

Makati City

FULL TIME

September 4, 2024

As the Supervisor of the IT Operation and Maintenance Department, you will be responsible for overseeing the day-to-day operations, ensuring the reliability, performance, and security of the organization's IT system service. Your role involves leading a team of IT professionals, implementing best practices, and collaborating with other departments to support the company's business objectives. Effective communication and problem-solving skills are essential in this role.
Job Description:
Team Leadership:

Supervise and lead a team of IT professionals, providing guidance, support, and fostering a collaborative work environment.
Conduct regular performance assessments and encourage continuous skill development.

System Management:

Oversee the operation and maintenance of the organization's system service, including servers, networks, and associated components.
Ensure system availability, performance, and reliability meet or exceed established service level

Incident and Problem Resolution:

Lead the response to IT incidents and problems, coordinating with relevant teams for timely
Implement proactive measures to prevent recurring issues and enhance system stability.

Security Management:

Implement and enforce IT security policies and procedures.
Ensure compliance with industry regulations and standards, conducting regular security audits.

Vendor Management:

Manage relationships with IT service providers and vendors.
Collaborate with procurement to negotiate contracts and ensure services align with organizational requirements.

Technology Upgrades and Implementations:

Plan and oversee technology upgrades, migrations, and implementations.
Evaluate new technologies and recommend solutions that enhance operational efficiency.

Collaboration:

Collaborate with other departments to understand their IT needs and align services accordingly.
Participate in cross-functional projects to ensure IT requirements are addressed.

Problem Solving:

Track and resolve system issues, ensuring stable system operation, and take preventive measures to reduce future problems.

Documentation:

Write technical documents, including system specifications, user manuals, and training materials, to ensure a thorough understanding of the system by the team.

Core Competencies:

In-depth understanding of IT infrastructure, including networks, servers, databases, etc.
In-depth knowledge of HTTP(s), API, websocket..etc.
In-depth knowledge of reversed proxies such as nginx.
In-depth knowledge of CICD such as gitlab.
Familiarity with JIRA to manage the projects.
Familiarity with the functionality of cloud such as VPC, RDS, SLB, S3 and Logs...etc.
Proven experience in Gitlab CI/CD pipeline setup.
Strong expertise in cloud infrastructure management.
Proficiency in infrastructure documentation practices.
Solid understanding of log management principles.
Ability to design and plan resilient infrastructure solutions.
Familiarity with hybrid cloud environments.
Proven experience as a My SQL Database Administrator or in a similar role.
Experience with database backup and recovery procedures.
Proficient in SQL scripting and query optimization.
Excellent communication and collaboration skills.
Fluency in English.
Fluency in Chinese communication is highly preferred.

Job Specification:

At least 3 years of experience in IT industry
Knowledge, Skills, Abilities - Technical operation
Minimal physical activities
Satisfactory level of work

Benefits:

Health Care Plan (HMO) with Dental and Vision - Day One
Group Life and Accident Insurance-Day One
Free one meal per day when reporting on-site
Unlimited coffee when reporting on-site
Vacation Leave and Sick Leave both convertible to cash by the end of the year
Bereavement Leave of 3 days upon regularization
Onsite facilities such as medical clinic and fitness gym
Training and Development Programs
Unlimited Career advancement opportunities
Company Christmas Gift
Work at Office Incentives
Company Events
13th Month Pay as mandated by the Philippine Government.
Government Mandated Benefits (SSS, PHIC, and PAG-IBIG)
Birthday Gift

Job Type: Full-time
Pay: Php90,000.00 - Php105,000.00 per month

We regret to inform you that this job opportunity is no longer available as it has expired

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