●Must interact with the general public in a way that inspires them to recommend our shop to their friends. That includes providing a warm welcome, asking about their experience and showing interest in their concerns.
●Great customer service must extend to internal customers (employees) and suppliers (vendors) also.
● Leadership & Supervision: Must set the tone in terms of employee safety, customer service, food and drink quality, organization, and follow-through
●Works to inspire employees to do their best through onboarding, training, coaching, and supportive feedback.
● Oversees coffee and food ordering, supplies, maintenance, and labor costs to ensure that the coffee shop remains profitable, in line with annual revenue and profit goals.
● Abides by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities.
● Manages the complex details of scheduling, recruit potential barista, shift swaps, new hire paperwork, product inventory, cleaning schedules, and unannounced health inspections.
● Ensures adequate cash in registers and POS systems, runs daily reports, updates food and labor cost data. Makes bank deposits for everyday sales
Job Type: Full-time
Benefits:

• Additional leave
• Employee discount
• Paid training
• Promotion to permanent employee

Schedule:

• Shift system

Supplemental Pay:

• 13th month salary
• Bonus pay
• Performance bonus