About Brainbox


Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.


The Materials Sourcing & Expediting Officer plays a critical role in sourcing and purchasing materials for our Australian client and ensuring timely delivery from Original Equipment Manufacturers (OEMs) and Suppliers. The role requires efficient use of ERP and CRM systems, aligning with our business processes, to maintain strong relationships with Supply Chain partners.

Key Responsibilities:

• Supplier Liaison: Engage with OEMs/Suppliers for pricing and availability of equipment, materials, and components. Explore alternative suppliers when needed.
• ERP System Management: Register and maintain data on materials, products, and job records. This includes managing OEM product catalogues and technical references.
• Freight & Logistics: Obtain and calculate quotations for freight and logistics, ensuring cost-effective and timely delivery.
• Pricing Calculations: Develop accurate pricing using standard Excel calculators, contributing to quote preparation.
• Purchasing: Administer material purchasing through the ERP system, ensuring timely approvals, issuance of purchase orders, and updates on delivery status.
• Expediting Deliveries: Monitor and expedite purchased materials to ensure on-time delivery and alert relevant teams of any delays.
• Job Records: Maintain comprehensive records of materials, equipment, and job-specific discussions with OEMs/Suppliers.
• Continuous Improvement: Actively participate in improving internal processes and procedures, with a focus on safety, quality, and efficiency.

Qualifications and Skills:

• Minimum 3 years’ experience in a similar role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft 365 Office applications.
• Experience with ERP systems (e.g., MYOB EXO Job Costing), CRM systems (e.g., Pipedrive), and broad knowledge of industrial products such as pumps, valves, motors, and electromechanical controls.
• Attention to detail, ability to work autonomously, and in a fast-paced environment.
• Collaborative team player with strong problem-solving skills.

Perks

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along Mac Arthur Highway (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills