Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 30,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.
Our insights colleagues are experts in human understanding. With expertise covering brand, innovation, creative, media, commerce and customer experience, they help clients define what brands should stand for, how to disrupt and renew their offer, how to connect with audiences and how to win with consumers and customers.
QUALITATIVE ASSOCIATE DIRECTOR (FIXED TERM)
Manila, Philippines
The primary responsibilities are to be in charge of a specific % of revenue growth on a yearly basis; building strong client relationships, make a validated difference to the client’s business, and for overall client happiness. The Director is also accountable for supervising the entire research process, results, client engagement and consultancy. As part of the senior management Team, responsibilities include business development, people management and financial management along with business strategy implementation.
Role Description
Client Management and Consultancy

• Apply experienced level of knowledge and understanding of your clients and their business in all interactions with clients. Results and analysis conducted applies this knowledge and commercial implications and realities. Knowledge including;

· Key clients, key stakeholders and their needs
· The client’s business and strategy
· Client brands and communication activity
· Client markets and competitors

• Deliver effective advice and consultancy for your clients

· Instigate and facilitate client discussions to better understand their business issues
· Challenge the status quo and inspire fresh thinking
· Expert interpretation of data and ability to articulate insights clearly and impactfully
· Provide a comprehensive point of view on brand, media and communications issues aligned with Kantar philosophies

• Develop strong relationships with clients to the extent they are first port of call across all accounts for strategic opinions and advice

· Present impactful regularly across all accounts
· Demonstrate confidence and strong interpersonal skills in client facing situations
· Chair client and agency meetings

• Advise clients and problem tackle client issues independently with NO supervision from manager
• Develops and implements account management plans for key clients
• Generate ideas and advise account teams to develop case studies to demonstrate value we bring for clients.
• Ensure impact reviews meet required standards, and include client feedback where appropriate for all presentations

Fieldwork and Analysis

• Design appropriate research solutions to drive meaningful insight for clients’ needs and their business
• Conduct fieldwork for accounts to ensure grounded insights
• Formulate, articulate and validate hypotheses to help build appropriate, relevant and impactful stories
• Understand, interpret and synthesise data from various sources (e.g. trends, social listening)
• Ensure insights are translated into engaging stories with clear and concise implications that will help clients make better marketing decisions
• Integrate knowledge of Kantar tools, philosophies and techniques and applies these appropriately to the design, analysis and interpretation of research projects to deliver meaningful insights
• Find opportunities to deepen insights for clients using further analysis including Kantar and external findings as appropriate
• Foster analysis and research skills, along with brand and advertising knowledge across reports on all accounts
• Keep abreast of learning and development in the field of market research and allied academic subject areas
• Contribute to roll outs of regional/global launches, actively looking for opportunity to introduce them to clients and to contribute to accounts

Account Management

• Lead accounts along with the Account team to be responsible for the team delivers all account results while working to agreed budgets, and course-correct where required
• Ensure all deliverables meet client needs and generate strong insight and impact for clients business
• Delegate to team effectively, providing constructive feedback and support for other account members to ensure account responsibilities and results are met to a high standard in agreed timelines
• Ensure account efficiency and profitability across all accounts

People Management

• Maximise individual and team performance and efficiency through effective people management

· Manage 2-5 line reports, giving ongoing feedback, conducting monthly catch-ups and annual appraisals
· Identify, set and communicate clear objectives to develop and nurture line report’s careers, and articulates performance against these objectives
· Mentor and develop account team members through constructive feedback to identify areas of strength, and areas required for improvement
· Effectively delegate tasks where appropriate
· Mentor juniors on day to day tasks

• Participate in the recruitment and training of more junior team members as appropriate
• Responsibility for facilitating career development across the team, balancing with the needs of the business
• Lead performance management process, as and when required
• Complete all Performance Appraisals Process responsibilities on time

· Set clear and timely 3-months probation and year-end objectives for direct reports and approves the same for direct reports’ reports
· Fully engage in wider Kantar initiatives and contributes to the Kantar organization (training, learning, recruitment processes, team/social events etc)
Business Development and Financial Management

• Build strong relationships and delivers to account responsibilities sufficiently to retain clients and maintain existing business
• Identify and pursue opportunities to grow existing client business, revenue and profitability
• Actively seek new business opportunities and plays an active role in developing them to achieve personal and team budget
• Develop and implement new business strategy with the senior team
• Respond to and drive new business opportunities from time to time through:

· Liaising with clients to understand their needs
· Designing research solutions
· Preparing accurate costs Preparing proposals
· Presenting in pitches

• Review account and project profitability to understand opportunities to improve financial performance for future project
• Account forecasting of accounts and new business
• Completes timesheets accurately and on time

General Admin and Training
Role Requirements

• Proven Experience in Market research for 10 years
• Minimum of 5 years work experience in Business Development
• People person and dealt with multiple collaborators
• Experience in leading a team and mentoring
• Strong communications and presentation skills
• Review account and project profitability to understand opportunities to improve financial performance for future project
• Account forecasting of account and new business
• Strong skills and experience in winning clients
• Has a good level of understanding on how business works

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
#Future Kantar Stars
Job Types: Fixed term, Temporary
Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Market Research: 6 years (Preferred)