• Follow the Obic Group of Companies policies and procedures.
• Perform dining operations with passion, integrity, and knowledge while promoting the culture and values of the Obic Group of Companies.
• Always greet guests promptly in a warm and friendly manner.
• Always thank and say farewell to guests conveying anticipation for their next visit.
• Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.
• Maintains the conversation and does not expose any sensitive topics to the guest.
• Ensures that minimum brand standards are consistently implemented if not surpassed.
• Responds to the results of the Audit and ensures that the relevant changes are executed.
• Conducts weekly and monthly inventory checks on all operating equipment and supplies. Makes orders, or advises superiors of the need to make orders.
• Has a thorough knowledge of menu and presentation standards and sound knowledge of beverage preparation techniques.
• Ensures that the store is kept clean and organized, both at the front as well as the heart of house areas.
• Applies Food & Beverage service techniques correctly at all times, serving items with enthusiasm.
• Completes the daily responsibilities that are set for each individual shift.
• Draw up client bookings for tables and ensure that tables are set before clients’ arrival.
• Manage the front desk by greeting and attending to customers.
• Inform guests about the availability of tables and direct them to the tables.
• Assist customers with answers to queries, and proffer solutions to issues within your capacity.
• Collaborate with other restaurant staff and the management informing them of clients’ bookings, needs and to ensure that customer complaints are properly attended to in a timely manner.
• Recognizes and ensures application of the step of the billing process.
• Anticipates any unexpected guest need and reacts promptly and tactfully.
• Communicates effectively to know the daily task assigned.
• Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the policies concerning fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Food & Beverage function as dictated by the industry.
• Receive and store supplies. Store supplies or goods in kitchens or storage areas.
• Attends training sessions and meetings as and when required.
• Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.
• Complete the specifications outlined in your Employment Contract.

Job Type: Full-time
Pay: From Php11,000.00 per month
Benefits:

• Additional leave
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Rotational shift
• Shift system

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus