Are you ready to embark on a thrilling journey with a dynamic Australian Home Service business that's been a trailblazer in the industry for over 40 years? Look no further because we've got the perfect role for you!
Why Us?
At our company, we don't just offer jobs; we provide pathways to continuous professional growth and unparalleled exposure to all facets of our business operations. Imagine having the reins to drive success, from handling inbound customer sales enquiries to orchestrating operational schedules and collaborating closely with our Australian operations teams. It's not just a job; it's a chance to thrive in a role that's both satisfying and rewarding!
YOU DESERVE THE BEST - Enjoy these Perks!

• Comprehensive day 1 HMO with 10K medical reimbursement
• Additional HMO coverage for your family + dental coverage
• Free annual Flu vaccine
• Continuous career development and certifications
• Travel & training opportunity overseas
• Regular awards and recognitions
• Comprehensive life insurance
• 24 Paid time offs (with Annual leave conversion)
• Annual appraisal based on merits
• Free daily meals (free breakfast on Mondays & free treats on Fridays)
• Regular engaging company events & promotes work life balance
• Employee referral programs
• Monthly incentives averaging P5,000-10,000
• Performance Bonus
• MP1 Retirement Program (Pag-Ibig)
• DAYSHIFT rotation from Monday to Sunday, starting as early as 4:30 AM PHT
• Work at our vibrant BGC, Taguig location

Responsibilities That Propel Your Career:

• Convert both Inbound and Online price or schedule enquiries into sales bookings, delighting previous and new customers.
• Master the art of upselling additional products and services to maximise the value of every customer interaction.
• Be the superhero of customer service, resolving issues promptly and ensuring no enquiry goes unanswered.
• Take charge of job scheduling and logistics for our Australian operations, working closely with our Operations Capacity (Logistics) Team and Territory Operations Manager down under.
• Serve as the bridge between our Philippine Business Centre and the Newcastle Hub in Australia, ensuring seamless communication and issue resolution.
• Tackle technical enquiries like a pro and provide support beyond the ordinary.

Requirements That Set You Up for Success:

• A minimum of two (2) years of experience in BPO roles for AU/UK clients.
• A natural flair for sales and customer service.
• Typing speed of at least 40 words per minute – fast fingers, fast results!
• A neutral accent that's music to our customers' ears.
• Bonus points for map reading and telemarketing experience.

Join Us and Elevate Your Career Starting September 30, 2024!
Don't miss out on this incredible opportunity to be part of something truly exceptional. If you're ready to unleash your potential and thrive in a role that offers excitement, growth, and endless possibilities, apply now and let's create success together!
Job Type: Full-time
Pay: Php30,000.00 - Php35,000.00 per month
Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Early shift
• Monday to Friday
• Shift system
• Weekends

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus