Philippines Job Openings

Encora Management Services Philippines Inc.

ServiceNow Developer

Makati City

September 8, 2024

Service Now Developer
Important Information
Experience: 5 years up
Job Mode: 12months contract with benefits
Work Mode: Work from home
  • Functional knowledge of CSM module of Service Now.
  • Development experience with SOAP, RESTful API, scripting with Service Now
  • Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc...
  • Have worked on multiple integrations of Service Now-Monitoring Tools
  • Agent workspace and Chat configuration
  • Past experience with instance upgrade and patching is a plus, but not required
  • Hands on experience with Service Now CSM, ITSM, and Service Portal
  • 1-2 years of hands-on experience with Service Now in Support role (Incident, Problem and Change management)
  • Solid understanding in Service Now development, implementation, integration, javascript, UI policies, UI action, work flow, business rule, client script
  • Identify system deficiencies and recommends solutions continual service improvements
  • Functional understanding of Open Frame / CTI technology
  • Functional understanding of NOW Experience UI Framework
  • Functional understanding of JMS integrations
  • Functional understanding of internationalization (i18n)
  • Basic understanding of Service Now Machine Learning and Predictive Intelligence capabilities
  • Certification:- CSA, CAD or CIS-CSM
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, Dev Sec Ops, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Job Type: Fixed term
Contract length: 12 months
Pay: Php90,000.00 - Php120,000.00 per month
Benefits:
  • Work from home
Schedule:
  • 8 hour shift
  • Afternoon shift
  • Monday to Friday
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