Essential duties and responsibilities include the following but are not limited to as other duties may be assigned.

• Serve as program manager, ensuring assigned contract owners in Facilities Management (FM) comply with the Supply Chain Control Program
  • Conduct 3rd Party Sample Checks
  • Provide country/regional level reports on program elements
  • Ensure supply chain compliance requirements and other program elements are completed timely on a country/regional level.
  • Manage/deliver program material to educate FM team
  • Participate in initiatives/projects to support the continuous improvement of the program
  • Serve as point of contact for supply chain Compliance on a country/regional level
  • Serve as point of contact for Data Governance meetings on a country/regional level
  • Support FM as needed in obtaining approval and/or notifying the client of changes in supply chain – supplier notification process.

• Manage assigned contracts for critical/high risk suppliers throughout the life cycle of the supplier to include:
  • Manage On Boarding of new suppliers to ensure they comply with JLL and the client’s requirements
  • Oversee performance management process to ensure it is meeting our compliance requirements e.g. conducting in a timely manner and with the required information.
  • Manage key supplier compliance documents
  • Manage/escalate supplier risks and issues where applicable
  • Develop and track remediation plans with suppliers and stakeholders where required.
  • General admin support as required where appropriate and in line with the role.

Key Performance Measures are applicable at the country/regional level

• Contractual and Supply Chain Control Program compliance within supplier base
• Program requirements are operational and supplier risk management is incorporated into FM processes
• Monitoring and reporting of program elements is consistent and holistic in representing results for the country/region
• Ensure quality and timeliness of supplier performance(SLAs/KPIs) is validated
• Effective management of supplier issues/risks

Skills

• Excellent inter-personal, organizational skills and strong project management ability
• Excellent communication skills both written and oral
• Excellent PC skills, proficient in all MS applications
• Proficiency in English

• Ability to build relationships, work collaboratively with cross-functional groups, coaching skills
• Ability to work autonomously to manage and effectively prioritize multiple tasks, being flexible as priorities change