Philippines Job Openings
Sapient Philippines Hub
Start ASAP - Online Customer Care Account - One-Day Hiring Process
Quezon City
FULL TIME
November 18, 2024
Position Overview:
Responsible for managing customer inquiries, resolving issues, providing product/service information, and maintaining customer satisfaction.
Job Responsibilities:
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
- Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
- Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.
- Salary of Up to 28k
- 30k Sign-on Bonus
- Day shift, Night shift, and Graveyard shift
- Voice and Non-voice accounts are available
- Local Account and International Account
Job Type: Full-time
Pay: Up to Php28,000.00 per month
Benefits:
- Additional leave
- Free parking
- On-site parking
- Paid training
- Pay raise
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- 13th month salary
- Bonus pay
- Commission pay
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