ABOUT US:
Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the Philippines!
By joining the fastest-growing retail chain in the country, you become part of a team that is making a real difference. You'll gain more than just a job; you'll have opportunities for growth and development as the company expands across the Philippines. This means advancing your career, learning new skills, and contributing to a company that values its employees and the communities it serves.
Who are we looking for:
As an IT Operations Supervisor you are expected to provide 24 x 7 remote and on-site support to store, branch and warehouse to ensure its on-time opening including the continuous operations.

• Ensure the on-time IT equipment delivery and setup for the new store opening.
• Perform pre and final store opening procedures.
• Perform store grand opening support
• Provides first level support in Stores, Branch Back Offices and Warehouses via remote or on-site based on the filed helpdesk tickets.
• Prioritize and resolve day to day system issues/ problems and clients requests according to standard processes
• Ensures quality service support for all the internal clients in Stores, Branch Back Offices and Warehouses.
• Coordinates with 3rd party suppliers and contractors.
• Monitor and maintains IT equipment in Stores, Branch Back Offices and Warehouses.
• Coordinates with vendors, reported issues that are related to IT units under warranty/contract support.

What does it take to be part of the team?

• Bachelor’s Degree in Information Technology, Computer Science, Software Engineering, or related field
• At least 1 -2 years of working experience in IT Support Systems or in a related field.
• Basic Hardware and Software troubleshooting
• Documentations
• Proficient in MS Office Application. SQL and Database Management
• Proficient in Windows, MAC & Linux.
• Basic Network troubleshooting and setup
• Knowledgeable in POS Hardware and Software
• Drivers Licenses is preferred but not required.
• Excellent communication skills necessary to communicate and discuss changes to policies procedures, theimplications of such changes and the resulting impact on workloads
• Willing to be assigned in: SILANG, CAVITE

What's in it for You:

• Supportive Environment: Work in a collaborative and supportive team that values your contributions.
• Comprehensive Benefits: Health insurance, and other employee benefits including special membership services, employee discounts and employee awards.
• Dynamic Workplace: Be part of a fast-growing company with a dynamic and innovative culture.
• Work Life Balance: paid time off, including vacation, sick, and bereavement leaves, with increases based on tenure.

Please complete the pre-screening questions when directed to our landing page to ensure your application is fully processed.
Join the Alfamart Team now! Always here for you!
To know more about us, visit https://www.alfamart.com.ph/
Job Types: Full-time, Permanent, Fresh graduate
Benefits:

• Employee discount
• Opportunities for promotion

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Yearly bonus