Employment type: Permanent
Location: Makati City, Metro Manila
Work setup: We operate in a hybrid work environment and we encourage applicants who are open to working in the office two days a week to apply.
Work schedule: Monthly shift rotation (10AM-5PM, 1PM-9PM, 2PM-10PM, 4PM-12AM)
Pay range: PHP 52,000 - PHP 74,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a talented Infrastructure Systems Administrator within our Manila operations. You will be a part of the Hosting Operations team designed to support businesses via 14x5 operations focused on delivering high availability of IT services. Services includes System Administration, Server performance, configuration, monitoring, creation, data backup and recovery.
In this role, you will work closely with technology suppliers and be responsible for cultivating relationships with internal partners and service consumers. Your primary objectives will involve implementing innovative solutions and fostering a culture of ongoing process enhancement. You will have direct interactions with our esteemed partners, including Amazon and Microsoft, as well as internal technical experts.

Why Cambridge?
At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.
We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #Pursuing Potential from day one.
Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.

What can you get from Cambridge?
In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.
Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Hosting Operations System Administrator?

• Ensuring all infrastructure (on premise/in cloud) is continually and optimally available and operational, supporting global 14 x 5 services and digital commerce.
• Accountable for server creation, operation, back up and restorations.
• Manage capacity planning for all services, employing industry best practices for storage, backup, patching, security and disaster recovery
• Ensuring that systems are up-to-date, using automation at every possibly opportunity for systems upgrades, refreshes and configuration
• Operate under agreed policies, processes and procedures, underpinned by ITIL best practices

What makes you the ideal candidate in this role?
You would be a perfect fit for this role if you possess approximately three years of substantial hands-on experience in managing hosting services (Cloud, On Premise, Hybrid). Moreover, you should be technically adept and demonstrate a high level of proficiency in two or more infrastructure specialties:

• Experience of operating using AWS/Azure infrastructure
• Virtualization Technology Experience using VMWare and/or Hyper-V
• Advanced and proven Windows OS (Windows Server 2012 and Up) and Linux OS (RHEL, Cent OS) skillset.
• Experience with managing O365, Active Directory and deploying GPOs
• Experience with Server Platform Services, Monitoring & Storage platform e.g Cloudflare, Okta, Panzura and Site 24x7.

Furthermore, having experience, knowledge, or expertise in the following areas would provide you with a competitive edge:

• Experience with the following AWS features: EC2, ECS, ELB, EFS, RDS, S3, VPC, Route 53, Cloud Watch, WAF.

Desired Certifications:

• AWS Certified Associate Sys Ops Administrator or AWS Certified Associate Dev Ops Administrator. Or AWS Certified Associate Solutions Architect.

Deadline of application submission is on November 13th, 2024, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please see attached job description for further details on the role.