PRIMARY RESPONSIBILITIES:
Primarily responsible forleading the technical team and providing technical support as requested by Foton Dealerships and FMPI Production Operation Division.
MAJOR RESPONSIBILITIES:
Closely supervises and instructs the technical team to repair units for fleet and government accounts
Conducts extensive diagnostic procedure to determine the source of the problem and provide accurate repair accommodations.
Conducts necessary repairs and adjustments as needed by the Production Operations Division
Issues Technical Service Bulletin and Technical Service Information based on vehicle defects and concerns.
Analyzes and monitors the trend of defects as reported in VQIR and Parts Department Top Defects Report.
Assists and monitor Warranty Claim that needs further evaluation.
Assists in Technical Training Programs.
Conducts Product Knowledge Orientation to internal and external customers.
Formulates Technical Improvement Regarding Technical Inquiry process.
Conducts Research and Development for Technical and Product Improvement.
Performs Parameter Test for New Upcoming Model.
Ensures compliance to ISO policies and procedures.
Performs other duties/task as deemed assigned by immediate superior from time to time.
Job Type: Full-time
Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided
• Transportation service provided

Schedule:

• 8 hour shift
• Holidays
• Overtime

Ability to commute/relocate:

• Clark Freeport Zone, Pampanga: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Technical Support: 1 year (Preferred)

Language:

• English (Preferred)