Poland Job Openings
NCR Atleos
IT Support Engineer - Warsaw, Poland
FULL TIME
September 27, 2024
- Efficient and timely configuration of PC /Mac devices for end users
- Maintenance and repair/replacement of end-user hardware
- Efficient and timely installation and configuration of applications
- Creating and managing incidents using Service Now
- Work with business leads to ensure that PC/laptops/Mac Books are available for new starts and dispatched in a timely manner.
- Maintain network printers and engage with suppliers
- Maintain AV equipment/conference rooms
- Business continuity plan implementation and actively participate in its definition and development
- Participate in local, regional, and global BCP/DR exercises.
- Maintain regular meetings with IT management and IT members of the group
- Provide suggestions for improving processes and procedures within the team.
- Smooth and uninterrupted functioning of IT infrastructure
- Provide local remote hands and eyes for global WAN/LAN teams
- Support system outages and work to resolve problems and issues
- Advanced knowledge of Microsoft client operating systems – Windows 10 / Windows 11
- Experience with Microsoft autopilot tool / Microsoft Authenticator app / Intune (Company Portal)
- Preferred to have intermediate knowledge of Apple Mac OS operating systems
- Advanced knowledge of Microsoft Office toolset and administrative functions
- Understanding of PC/laptop/Mac Book hardware technologies
- Understanding of network terminologies and Internet protocol
- Problem-solving skills and ability to prioritize tasks and organize personal workflow.
- Ability to work under pressure
- Availability to support out-of-hours activities
- Availability to support employees in remote locations
#LI-hybrid
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
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