Responsibilities

• Solving the queries logged through the ‘Service Now’ platform; Replying to the phone calls, that we receive on daily basis from our suppliers

• Sharing the process knowledge among the Team,

• supporting others in solving the queries

• Ensuring the high quality of services delivered

• Other duties are assigned.

Qualifications we seek in you!

Minimum Qualifications / Skills

• High school diploma or equivalent

• Knowledge of English language (at least B2) and of French language (at least on level B1)

• Proficiency in using Microsoft’s programs, SAP, Service Now, Amazon Connect

• Readiness to face new challenges, willingness to support the others, commitment, and professionalism.

Preferred Qualifications/ Skills

• Previous experience in Accounting or Finance departments – will be considered as additional advantage.