Portugal Job Openings
Recruitment Apple Lovers
Customer Service Representative
Lisbon
FULL TIME
October 24, 2024
Position: Customer Service Representative with Turkish
Location: Lisbon, Portugal
Employment type: Full-time
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Provide support to Content Creators/Influencers across Social
- Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools.
- Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them;
- Provide product and tool support to improve clients experience;
- Identify trends and solve problems facing multiple SMB clients.
REQUIREMENTS:
- Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2);
- Ability to work quickly and efficiently under deadline pressure.
- Very good accuracy and attention to detail, understanding that small details can make the biggest difference.
- Proven ability to work and make decisions with minimal supervision.
- Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
- Working in a back-office environment with customer satisfaction in mind
- Excellent written and verbal communication skills
OFFER:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Training paid
- A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support with a room for candidates from further away
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