Portugal Job Openings

Atlean World

Customer Support Technical with French REMOTE Portugal, Porto

Porto

FULL TIME

August 20, 2024

Job Title: Customer Support Technical with French
Location: Portugal (Remote in Porto)
Salary: €1500/month (14 months)
Start Date: September 19
Role Overview:
As a Customer Support Technical representative specializing in French and English you will be an essential part of our team, responsible for providing top-notch technical assistance to our clients. This role is perfect for those who enjoy solving problems and helping others while working in a dynamic and supportive environment.
Key Responsibilities:

Technical Support: Assist customers in troubleshooting and resolving technical issues related to our products or services in both French and English.
Customer Interaction: Communicate effectively with clients via phone, email, and chat, ensuring a high level of customer satisfaction.
Issue Resolution: Analyze customer problems and provide effective solutions, following up to ensure complete resolution.
Documentation: Maintain detailed records of customer interactions and solutions provided to help build a comprehensive knowledge base.
Collaboration: Work with cross-functional teams to address complex issues and improve service delivery.
6 months previous technical support / troubleshooting experience
MYSQL knowledge
Slack knowledge
Postman Knowledge

Why Work Remotely:

Work-Life Balance: Enjoy the flexibility of remote work, allowing you to manage your schedule and responsibilities effectively.
No Commute: Save time and money by eliminating the daily commute, giving you more time for personal interests and activities.
Comfortable Workspace: Create a work environment that suits your preferences, enhancing productivity and focus.
Language Enhancement: Use and improve your French and English language skills daily while engaging with diverse customers.
Professional Growth: Gain valuable experience in customer support and technical troubleshooting, which can lead to future career opportunities.

Why Join Us?
By joining our team, you will be part of a forward-thinking organization that values innovation and customer satisfaction. You’ll have the opportunity to make a real difference in the lives of our clients while growing your technical and customer service skills in a supportive environment.
If you are passionate about technology and helping others, and you're ready to embrace the remote work lifestyle, we encourage you to apply for this exciting opportunity!
Write to me, and I will tell you more about the offer and the company. Apply at paula.skalecka@atleanworld.com or +351 911 158 483
Job Type: Full-time
Pay: 1,500.00€ per month
Language:

French (Preferred)

Expected Start Date: 19/09/2024

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