Portugal Job Openings

ProRekruter jobs -Portugal

French Customer Support: Home equipment / Office - Lisbon Oriente / Start 11.09!

Lisbon

FULL TIME

September 2, 2024

Location: Lisbon-Oriente, Portugal
  • Possible start: 11.09
  • We offer efficient and fast remote recruitment process
  • It is great possibility to get good money throughout the year in Portugal!
  • Working schedule time frames: Monday - Saturday: 08:00-18:00 (8h/day, 40h/week, 5 days/week) with Sundays off!
  • We do NOT require previous experience, we will teach you everything
Company:
Support for small household Appliances brand group!
Company:
Our Client is multinational company specializing in small household appliances and cookware. Established in 1857, it has become a leading global manufacturer with a diverse portfolio of well-known brands, including Tefal, Rowenta, Moulinex, Krups, and others. They are recognized for their innovation in kitchen and home solutions, providing a wide range of products to enhance daily living.
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon!
As a Customer Support you will:
  • After sales support of all customers' requests in French by phone and email
  • Maintain solid customer relationships by handling their inquiries and concerns (i.e. troubleshooting, fraud order and returns: “My toothbrush stopped working”, “My TV arrived today after the repair, however it’s still not working”
  • Be knowledgeable about given offer and providing the product information (i.e.: I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering”
  • Answers delivery questions like: “I was expecting my product yesterday, but I have no news yet on the status of my issue”
✅ Competitive salary and remuneration system (incl. meal allowance):
  • 855€ gross x 14 months -basic salary (it's on average 1000€ paid per 12months!)
  • 100€ gross / month - project bonus
  • up to 100€ gross performance bonus/month
  • meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
  • 20 €/month - Transport allowance
*
What do we expect:
  • Fluency in French (C2 - native)
  • Communicative English level
  • You live in Lisbon or you want to relocate there
  • Ability to communicate clearly and effectively
  • You are looking for adventure in fast growing, international company
  • We do NOT require previous experience, we will teach you everything
What we offer:
  • Possible start: 11.09
  • Working time frames: Monday – Saturday 08:00 – 18:00 (40h per week, 5 days/week, 8h/day) with Sundays off
  • Full time fixed term 1-year employment contract with extension possibility (according to the Portuguese law)
  • Training is provided at the beginning of the work
  • We offer office based work system in our modern location in Lisbon - Oriente
  • Complete online hiring process regulated
  • Private Health Insurance from day 1
  • Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
Note: We require EU citizenship or full rights to work in Portugal
Are you interested in a new adventure?
Then apply with your CV, we look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
#Emploi Lisbonne #Service Client #Poste Francophone #Travail Au Portugal #Carrière Internationale #Support Clientèle #Offre Emploi Lisbonne #Travail En Europe #Lisbon Jobs #Customer Support #French Speaking Jobs #Work In Portugal #International Career #Job Opportunity #Lisbon Careers #Office Jobs Lisbon #Emprego Lisboa #Apoio Ao Cliente #Trabalho Em Portugal #Oportunidade De Emprego #Carreira Internacional #Lisboa Empregos #Recrutamento Lisboa #Trabalho No Escritório
Job Types: Full-time, Contract
Contract length: 12 months

Pay: 975.00€ - 1,075.00€ per month
Application Question(s):
  • Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
  • Your current location:
  • When is the closest possible date to start for you?
  • Are you ready to work in our Office in Lisbon Oriente?
  • If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
  • This offer is connected with our client Concentrix + Webhelp. Are you okay with continuing with your application?
  • Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
  • Is French your native language?
Language:
  • English communicative (Required)
  • French (C2-native) (Required)
Expected Start Date: 11/09/2024
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