✅ Location: Lisbon-Oriente, Portugal

• Possible start: 11.09
• We offer efficient and fast remote recruitment process
• It is great possibility to get good money throughout the year in Portugal!
• Working schedule time frames: Monday - Saturday: 08:00-18:00 (8h/day, 40h/week, 5 days/week) with Sundays off!
• We do NOT require previous experience, we will teach you everything

✅ Company:
Support for small household Appliances brand group!
Company:
Our Client is multinational company specializing in small household appliances and cookware. Established in 1857, it has become a leading global manufacturer with a diverse portfolio of well-known brands, including Tefal, Rowenta, Moulinex, Krups, and others. They are recognized for their innovation in kitchen and home solutions, providing a wide range of products to enhance daily living.
This offer is a great opportunity for anyone who is looking for a new challenge & working in the center of Lisbon!
✅ As a Customer Support you will:

• After sales support of all customers' requests in French by phone and email
• Maintain solid customer relationships by handling their inquiries and concerns (i.e. troubleshooting, fraud order and returns: “My toothbrush stopped working”, “My TV arrived today after the repair, however it’s still not working”
• Be knowledgeable about given offer and providing the product information (i.e.: I would like to learn more about the features of the coffee machine; What are the differences between these devices before ordering”
• Answers delivery questions like: “I was expecting my product yesterday, but I have no news yet on the status of my issue”

✅ Competitive salary and remuneration system (incl. meal allowance):

• 855€ gross x 14 months -basic salary (it's on average 1000€ paid per 12months!)
• 100€ gross / month - project bonus
• up to 100€ gross performance bonus/month
• meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
• 20 €/month - Transport allowance

*
✅ What do we expect:

• Fluency in French (C2 - native)
• Communicative English level
• You live in Lisbon or you want to relocate there
• Ability to communicate clearly and effectively
• You are looking for adventure in fast growing, international company
• We do NOT require previous experience, we will teach you everything

✅ What we offer:

• Possible start: 11.09
• Working time frames: Monday – Saturday 08:00 – 18:00 (40h per week, 5 days/week, 8h/day) with Sundays off
• Full time fixed term 1-year employment contract with extension possibility (according to the Portuguese law)
• Training is provided at the beginning of the work
• We offer office based work system in our modern location in Lisbon - Oriente
• Complete online hiring process regulated
• Private Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!

✅ Note: We require EU citizenship or full rights to work in Portugal
Are you interested in a new adventure?
Then apply with your CV, we look forward to you !
* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
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Job Types: Full-time, Contract
Contract length: 12 months
Pay: 975.00€ - 1,075.00€ per month
Application Question(s):

• Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
• Your current location:
• When is the closest possible date to start for you?
• Are you ready to work in our Office in Lisbon Oriente?
• If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
• This offer is connected with our client Concentrix + Webhelp. Are you okay with continuing with your application?
• Outside of Portugal CANDIDATES: If you are living ABROAD now, are you ready to relocate to Portugal? If so, when is this possible for you?
• Is French your native language?

Language:

• English communicative (Required)
• French (C2-native) (Required)

Expected Start Date: 11/09/2024