Portugal Job Openings

ProRekruter jobs -Portugal
URGENT: Support Clientèle Française pour le Service Hôtelier – Télétravail – Début 23.10
Lisbon
FULL TIME
October 8, 2024
PT: URGENT! Support client français : Service d'accueil - Début 23.10 (Remoto no Sul de Portugal)
FR: Apoio ao Cliente Alemão para um Serviço de Reservas de Alojamento, Início 23.10 (À distance dans le sud du Portugal)
- Possible start: 23.10!
- We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
- We don't need any experience, we offer training!
- 2 Shifts system: Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) -40h/5days per week incl. Public Holidays
- We offer remote recruitment process and WORKING EQUIPMENT will be sent to your home!
We are looking for reinforcements in the form of French-speaking employees for our remote team in Portugal.
We are looking for you, entrusted with the support of our customers.
✅ As a Customer Support you will:
- Solving the users issues via calls, email and chat in a French language
- Composing empathetic and customised messages when in contact with the users
- Investigate and resolve the complaint, provide detailed documentation of the circumstances, proceed with the investigation and justify the proposed resolution
- Process insurance policy administration or cancellation requests
- Manage escalated or urgent calls where customer may be very upset
- You speak French (C2-native)
- You speak very good English - min. C1 level
- You live in Lisbon area or you are ready to relocate there
- You are customer-oriented and enjoy interacting with people
- You are ready to be the part of a startup project whose shape you will have a real impact on
- 895€ gross x 14 months (it's 1044€ gross x 12 months!) – basic salary,
- 55€ gross project bonus (it's fixed, permanent allowance)
- up to 100€ gross performance bonus,
- meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
- Possible start: 23.10
- Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
- Complete online hiring process regulated
- 2 Shifts system: Monday -Sunday (1st shift : 8:00 - 17:00 & 2nd shift: 13:00 to 22.00) -40h/5days per week incl. Public Holidays
- We offer remote work system in the area of Districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro!
- Private health insurance with a dental plan
- We offer remote recruitment process and WORKING EQUIPMENT will be sent to your home!
Are you interested in a new adventure?
Then apply with your CV, we look forward to you !
* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
#Emprego Urgente #Apoio Ao Cliente #Trabalho Remoto #Sul De Portugal #Atendimento Ao Cliente #Vaga De Emprego #Emprego Portugal #Suporte Em Francês #Serviço De Reservas #Trabalho De Casa #Indeed Portugal #Carreira Em Portugal #Oportunidade De Emprego #Recrutamento Remoto #French Speaking Jobs #Customer Support #Remote Job #Start Up Jobs #Hospitality Support #Work From Home #Job Offer Portugal
Job Types: Full-time, Contract
Contract length: 6 months
Pay: 1,038.00€ - 1,138.00€ per month
Application Question(s):
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
- When is the closest possible date to start for you?
- If we decide to continue your application, you will receive from our client an invitation to a HARVER assessment. Is it okay for you to complete it?
- Is French your native language?
- Arę you proficient in English - at min. C1 level?
- Your current location (City):
- Are you ready to work remotely from one of the districts: Castelo Branco, Lisbon, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja or Faro?
- This offer is connected with our client Concentrix + Webhelp. Are you okay with continuing with your application?
- French (C2-native) (Required)
- English at very good level (min. C1) (Required)
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