Portugal Job Openings

JUJUR
Technical Customer Support Representative - Czech - Lisbon
Lisbon
FULL TIME
October 23, 2024
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
- Assist enterprise customers, partners and engineers, using various channels
- Respond to customers queries in timely and efficient manner
- Identify the customer issue(s) & potential level of support by gathering relevant information
- Conduct thorough research to investigate problems, with the option to collaborate with other teams
- Escalate the issues to management when appropriate, acting as a customer advocate, and keeping customers informed
- Collaborate with management and engineering teams to address service issues, produce bug fixes, and develop test cases as needed
- Ensure that each support request you handle adheres to client’s Service Level Agreement (SLA), while achieving the highest customer satisfaction by managing expectations and delivering on commitments
- Document your technical work and research in a comprehensive manner
- Proactively address customer satisfaction concerns before they escalate into problems.
REQUIREMENTS:
- Native/fluent in Czech, both verbal and written. Fluent in English (at least B2 level)
- Strong knowledge of Office 365 in an Enterprise environment – particularly, Exchange Online
- Foundations knowledge on Networking, Protocols, Authentication (Basic, Kerberos, NTLM) and Power Shell
- Experience working with Office 365 Directory Synchronization tool (Dir Sync), Microsoft Azure Active Directory Connect tool (AD Connect)
- Experience working with DNS - Types or records, record creation, DNS management, DNS troubleshooting
- Experience reading network captures/analysis
- Experience working with Active Directory - FSMO Roles, Active Directory Domains and Trusts, Active Directory Sites and Services
- Resourceful personality that can adapt and remain calm in all situations
- Ability to work independently, while being team player at the same time
- Working schedule: Monday to Friday, rotational shifts in timeframe 08 AM - 06 PM (40 hours a week).
BENEFITS:
- Excellent remuneration package based on experience, skills and performance
- Private health insurance after contract signature
- Relocation support with possibility of using subsidized company accommodation
- Discretionary bonus based on KPIs
- A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential.
New Job Alerts

Vila Vita Parc Resort & Spa
Talent Acquisition Specialist (m/f)
Faro
November 19, 2024
View Job Description
Grupo Bertrand Círculo
Livreiro(a) para Campo Pequeno
Lisbon
FULL TIME
November 19, 2024
View Job Description

Rijk Zwaan Ibérica, SA
Trial Co-ordinator (Portugal)
Almada
FULL TIME
November 19, 2024
View Job Description
Grupo Boticário
NATAL - Stockista - Fórum Madeira
Funchal
FULL TIME
November 19, 2024
View Job Description
ProRekruter jobs -Portugal
Support client en Français - Automobile et mobilité - Début : 27.11 - Lisbonne / Monday-Friday!
Lisbon
FULL TIME
November 19, 2024
View Job DescriptionLooking for similar job?


Axalta Coat. Sys.Portugal
Technical Specialist-Assistente Técnico
September 20, 2024
View Job DescriptionCluster OS Limited
Technical Support Specialist (Dutch Speaker)
Lisbon
FULL TIME
October 8, 2024
View Job DescriptionSpeakit jobs
PART TIME / FULL TIME German Speaking Gaming Technical Support Specialist | Lisbon, Portugal
Lisbon
FULL TIME
October 8, 2024
View Job DescriptionAtlean World
Italian Speaker - Technical Advisor Support
FULL TIME
October 8, 2024
View Job DescriptionFinancial Backoffice Assistant – (M/F) Porto REF: 921048694
Technical Support Advisor (French speaking) - working from home (M/F)
FULL TIME
October 7, 2024
View Job DescriptionSee What’s New: JUJUR Job Opportunities


JUJUR
B2B Sales Specialist - Spanish - Thessaloniki
Thessaloníki
November 16, 2024
View Job Description

JUJUR
Technical Customer Support - English - Thessaloniki
Thessaloníki
November 4, 2024
View Job Description
New Job Alerts

Vila Vita Parc Resort & Spa
Talent Acquisition Specialist (m/f)
Faro
November 19, 2024
View Job Description
Grupo Bertrand Círculo
Livreiro(a) para Campo Pequeno
Lisbon
FULL TIME
November 19, 2024
View Job Description

Rijk Zwaan Ibérica, SA
Trial Co-ordinator (Portugal)
Almada
FULL TIME
November 19, 2024
View Job Description
Grupo Boticário
NATAL - Stockista - Fórum Madeira
Funchal
FULL TIME
November 19, 2024
View Job Description
ProRekruter jobs -Portugal
Support client en Français - Automobile et mobilité - Début : 27.11 - Lisbonne / Monday-Friday!
Lisbon
FULL TIME
November 19, 2024
View Job Description