Fox IT is a Portuguese consulting company that is for the 4th consecutive year, in the TOP of the 5% best SMEs in Portugal. Our Mission is to bring a new approach to the IT market, promoting a fairer exchange between us, our consultants and our customers.
We are looking for a Technical Lead to join our team.
Responsibilities:
· Act as the primary point of contact for the project, coordinating between Competence Center teams and client stakeholders to address daily technical and operational needs.
· Ensure project documentation is consistently up-to-date, providing the necessary pre-requirements for the team to execute their work efficiently.
· Lead technical discussions in client meetings, report on task progress, participate in task force or firefighting meetings, and translate client requirements into actionable tasks.
· Proactively identify and manage value-driven tasks with the client that contribute to project success.
· Oversee and guide the creation, prioritization, and delivery of tasks assigned to the Crossjoin Competence Center, ensuring alignment with project objectives.
· Become the technical subject matter expert in Crossjoin’s performance methodology, particularly in addressing complex performance challenges such as production firefighting, business processes optimisation or technical assurance activities.
· Provide technical leadership by ensuring the successful delivery, implementation, and verification of recommendations and solutions aimed at resolving major incidents, and oversee service delivery to meet or exceed client expectations.
· Mentor and guide team members on best practices and ensure technical excellence throughout the project lifecycle.
Mandatory Requirements:
· Bachelor's and/or Master’s in Computer Science or similar;
· 4 or more years of professional experience in roles as:
o IT Operations Manager; Site Reliability Engineer lead; Platform Engineer lead; Production Support lead; Devops team lead; Infrastructure lead; Cloud Operations lead; Systems Engineering lead;
· Hands-on technical expertise in last year at least in one type of technology solution (e.g.. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions);
· Good level of English (minimum, B2 level).
Nice to have:
· Willingness to travel;
· Experience ith APM monitoring tools (e.g. Dynatrace, App Dynamics, Datadog or New Relic) and/or ELK stack;
· Experience with Issue & Tracking systems (e.g. JIRA or Service Now)
· Knowledge in troubleshooting applications in production environments (e.g.,
Weblogic, JBoss, Databases, Java or similar technologies).
· Knowledge in Cloud environments (e.g. Azure, AWS or GCP);
· Knowledge using relational databases or No Sql (e.g. Oracle, SQL Server, Postgre SQL, Cassandra)
· Good level of Spanish.
Work Regime: Can work 100% remotely but ideally on a hybrid model on the client office in Almada
What we offer:

• 25 days of vacation

• health insurance

• Training

• Opportunity to develop your career

Take the Leap, Join Us!
Tipo de oferta: Período Integral
Benefícios:

• Cartão/Ticket refeição
• Seguro saúde

Horário de trabalho:

• Turno de 8 horas