We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

What you`ll do:

In your role as a Mac Administrator – Process Specialist, you will contribute to SAP's internal Mac SAP service by leveraging the MDM technology stack, 3rd-party products, and in-house developed solutions to keep our fleet of 35.000+ Macs compliant, up to date and test and document changes to that service.

You will ensure the quality standards for the Mac platform and contribute to the design, plan, and creation of state-of-the-art solutions for SAP’s global Mac fleet and deliver them through distribution and self-service policies.

In addition, you will contribute to the team’s 3rd Level support and contribute to complex multi-team challenges related to various Mac technologies and represent SAP in escalations with software vendors.

As an experienced member of the team, you share your technical knowledge with the team and contribute to skill building throughout the organization and regularly participate in the organization’s continuous agile delivery process.

As a plus, you are established in the larger Mac Admin community through knowledge sharing (e.g., blog posts, open sourcing).

Are you ready to take your career to the next level? Does this sound like an exciting challenge? Then this position is perfect for you.

What you bring:

• Completed Bachelor’s degree or equivalent work experience
• 2+ years of work experience as a system administrator or similar role supporting Macs
• Experience with testing and process documentation
• Excellent English language skills and communication skills.

World-class mac OS know-how and Mac client management:

style="margin-bottom:11.0px"-

• Apple / Jamf certification is a plus
• Proven track record of managing Macs with a Microsoft based backend environment
• Hands-on experience in automating tasks under mac OS (e.g., Shell scripts)
• Understanding of system administration, network administration, and security best practices in the context of Apple devices

Optional: Meet your team:

The Mac Co E’s purpose is to help the world run Macs better and improve SAP’s Mac user’s lives.
We are a responsible for one of the top Apple at Work programs globally: apple/business/success-stories/tech/sap/. Currently we have over 35.000 employees that have chosen a Mac at SAP.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careerssap
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 393084 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.