Assistant Manager
Job Purpose: To manage execution of cleaning services at various projects in Qatar
Job Description:
1. To be direct point of contact with the client & interact confidently with clients to address their needs and
concerns.
2. Oversee and responsible of the overall performance of the contracts assigned technically and commercially
3. Oversee day-to-day operations of the cleaning team, ensuring they are focused on cleaning-related tasks.
4. Coordinate and delegate cleaning responsibilities and oversees overall performance of the site team and
sub-contracted services.
5. Coordinate and manage cleaning shifts, personnel schedules, and service delivery.
6. Guarantee adherence to cleaning standards in accordance with industry best practices.
7. Professionally handle the scope and Key Performance Indicators (KPIs) to enhance the company's positive
image and reputation.
8. Oversee related trainings are provided and coordinate with responsible support group
9. Demonstrate familiarity with the proper use of cleaning chemicals, equipment, and machinery.
10. Support the implementation of the computer-aided facility management (CAFM) system in the contract to
enhance reporting eƯiciency and administrative eƯectiveness. Provide advice to the team and CAFM
departments on schedule changes and suggest improvements.
11. Competently work with any CAFM system for updating and closing work orders.
12. Oversee and organize cleaning schedules and eƯiciently allocate resources.
13. Report cleaning-related tasks and Health, Safety, and Environment (HSE) incidents.
14. Define cleaning task requirements and provide support for cleaning surveys and estimations as needed.
15. Conduct regular inventory audits of fixed assets and monitor the use of cleaning chemicals and other
cleaning consumables or hygiene products
16. Perform random audits and quality control checks for entire site operation
17. Oversee material requests for ordering from main stores or procurement, preventing any shortfall of
standard consumables and materials on-site.
18. Assist the Manager in establishing a clear, transparent real-time reporting scheme for the contract on a daily,
weekly, and monthly basis.
19. Generate completion reports and monitor consumption of resources.
20. Ensure all tasks are managed within the set budget and meet client satisfaction.
21. Reinstatement of site storage facilities in line with BICSc standards.
22. Able to work on remote locations and multiple sites.
23. Controls and review all sub-contracted services on site and conduct quality audits
24. Contract retention 100%.
25. Ensure client invoices are correct and timely released on monthly basis.
26. Ensure all payments with suppliers are followed up with finance team to avoid disruption of services
27. Ensure client payments are update and resolved on regular basis.
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28. Internal Work Relationships within Group:
a) Compliance with all HSE regulations and BICSc
b) Compliance with Procurement and Finance Process
29. External Work Relationship within Group:
a) Subcontractors: execution of assignment, site progress, Daily Progress reports, interaction with client.
30. Education Qualification:
a) Bachelor of Science / College Graduate.
b) BICSs certification
31. Experience:
a) Currently holds a Valid Qatar Driving License (Mandatory)
b) Minimum of 7-10 years of experience working SFM Industry
c) Prior Experience working as Asst. Manager or Manager position in Cleaning Industry
d) Experience in Qatar SFM Industry
e) Expertise and knowledgeable on cleaning machinery, tools, chemicals on various range including suppliers and brands
f) Able to provide cleaning solution and allocation and budgetary forecasting
g) Experience on cleaning contract mobilization
h) Exposure to a multicultural environment
i) Trouble shooting and problem-solving experience
j) Experience and understanding of CAFM usage and functions
k) Basic knowledge on pest control, waste and landscaping or any cleaning specialist task will be an advantage
Job Types: Full-time, Contract
Contract length: 12 months