The HR Operations Manager will play a pivotal role in leading and optimizing the Human Resources functions across a dynamic and fast-paced environment. This role is ideal for someone with a strong corporate background, capable of managing HR operations for multiple sectors or subsidiaries within a group holding.
The successful candidate will have a proven ability to set strategic directions, establish company policies, and handle a large team while ensuring HR operations run efficiently across different business units.
Key Responsibilities:

• HR Policy Development and Implementation: Develop, implement, and ensure the consistent application of HR policies and procedures across all business units. Regularly update policies to stay compliant with changing regulations and organizational needs.
• Operations Management: Oversee complex HR operations, including payroll processing, benefits administration, and employee records management. Ensure all HR functions are executed seamlessly across different subsidiaries.
• Compliance and Legal Requirements: Monitor compliance with local labor laws and regulations, ensuring that all HR operations adhere to legal standards. Conduct regular audits to maintain accuracy and compliance in employee records.
• Employee Relations and Support: Lead efforts to address employee relations issues, manage grievances, and support conflict resolution processes. Foster a positive work environment that promotes employee satisfaction and engagement.
• Team Leadership and Development: Manage a large HR team, providing guidance and support to ensure optimal performance. Facilitate training and professional development for team members to drive continuous improvement in HR service delivery.
• Process Optimization: Identify opportunities to streamline HR operations and improve efficiencies. Implement process improvements and cost-saving measures to enhance service delivery and operational effectiveness.
• Setting KPIs and Performance Management: Establish KPIs to measure the effectiveness of HR functions, including payroll accuracy, compliance, and employee satisfaction. Track and report on performance metrics to ensure continuous improvement.

Requirements:

• Strong background in corporate HR, with experience managing HR operations across multiple sectors or subsidiaries within a group holding.
• Demonstrated ability to establish HR policies, set KPIs, and drive compliance.
• Proven experience managing large teams and handling complex HR operations in a fast-paced environment.
• In-depth understanding of payroll processing, benefits administration, labor laws, and employee relations.
• Excellent problem-solving skills and ability to optimize processes for efficiency.
• Strong communication and leadership skills, with the ability to foster a collaborative and high-performing HR team.

Key Performance Indicators (KPIs):
Operational Efficiency:

• Timeliness and accuracy of payroll processing.
• Reduction in HR operational errors.

Compliance:

• Adherence to local labor laws (measured through regular audits).
• Accuracy and completeness of employee records.

Employee Relations:

• Reduction in grievance incidents and resolution time.
• Employee satisfaction ratings related to HR services.

Process Optimization:

• Successful implementation of process improvements.
• Efficiency gains in service delivery (measured through metrics and feedback).

Job Type: Full-time
Pay: QAR9,000.00 - QAR11,000.00 per month
Application Question(s):

• Could you please specify any certifications and training programs you have completed that are relevant to Human Resources?
• Have you had experience in designing KPIs for your team or developing company policies and compliance frameworks?
• How many direct reports have you managed, and what was the total number of employees under your oversight in the organization? (e.g.: "Supervised a team of 5 HR officer, overseeing a total of around 500 employees across the organization.")
• Does your organization follow a corporate structure with distinct company divisions and centralize HR management system approach? If not, please elaborate.
• Are you available to join immediately?

Education:

• Bachelor's (Required)

Experience:

• HR Management: 5 years (Required)

License/Certification:

• Qatar ID (Required)
• Qatar Driving License (Required)