Company Description

Job Description

• Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets;
• Propose and negotiate renewals taking into account the renewal & pricing rules in place;
• Engage in upsell and cross-sell opportunities to increase the contract value;
• Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader;
• Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface);
• Follow up with clients on actual usage of the services acquired and work with them to improve this indicator;
• Update the specific CRM applications;
• Provide reports and information regarding the portfolio managed;
• Prepare presentations, graphs and analytical reports as required;

Qualifications

• Previous experience in a similar position of at least 3 years, in Financial/ Business Information industry;
• Beneficial to have certificate or degree in Finance / Management or related disciplines;
• Strong interpersonal skills and able to work well with all levels across the region;
• Medium Level English (written and spoken);
• Microsoft Office Applications: Outlook, Word, Excel.

Additional Information

• Learning and development opportunities through internal/external courses and trainings;
• The opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field;
• Opportunity to acquire knowledge in the field of business information services, trade credit insurance and finance;
• Regular and interesting team building activities.
• Vendors discount programs, Bookster;
• Fruit day in the office;
• Hybrid way of work;
• Flexibility of the working program in the desired interval in the morning.