Romania Job Openings
Allianz Services
Continuous Improvement Program Manager
Bucharest
FULL TIME
November 16, 2024
Must identify and implement necessary changes to enable the business to perform to its optimum ability focusing on increasing end-customer experience, efficiency of the allocated costs and minimizing associated risk factors.
The program manager reviews new and existing processes, resources and systems in order to develop the improvement & innovation framework in Allianz Services Romania.
Create and execute a continuous improvement and innovation strategy aligned with organizational goals, fostering a culture of innovation across all levels.
Stakeholder Management:
Act as a point of contact between customers, stakeholders within the Allianz Group, and relevant third parties, ensuring effective communication and alignment.
Process Improvement:
Conduct assessments of current processes to identify inefficiencies, using methodologies like Lean, Six Sigma, and Kaizen to enhance productivity and quality.
Innovation Management:
Encourage and evaluate innovative ideas, oversee pilot projects, and contribute to the development of Allianz’s simplicity approach, including publishing the Innovation Index.
Performance Measurement:
Establish and monitor key performance indicators (KPIs) and metrics, preparing regular reports and dashboards for senior management and stakeholders.
Training and Development:
Design and deliver training programs, mentor employees, and conduct workshops to build organizational capability in continuous improvement and innovation methodologies.
Change Management:
Develop and execute change management plans, conduct impact analyses, assess change readiness, and address resistance to ensure successful implementation of new processes.
Project Management:
Lead cross-functional teams to deliver projects on time, within budget, and at the desired quality, ensuring alignment with strategic goals and measurable improvements.
Best Practices and Knowledge Sharing:
Drive continuous alignment of the leadership team, sharing best practices and lessons learned from previous projects to promote knowledge sharing and collaboration.
Sustainability and Efficiency:
Ensure the sustainability, efficiency, and flexibility of solutions to strengthen standard processes and achieve long-term operational improvements.
- Agile / Lean 6 sigma / OPEX certification is an advantage
- Higher education degree in Business Administration, Economics, IT, (Project) Management, Strategy or equivalent work experience;
- Excellent knowledge in the area of shared services and insurance industry;
- Ability to lead analysis in multiple areas and lead project definition and recommendations;
- Ability to interpret financial statements and P&L;
- Must demonstrate a high level of verbal and written English.
- Experience in a business transformation or functional designer role in the insurance industry, program/transition management for major international projects, as well as expertise in the areas of project planning, time and budget management, resource planning and management;
- Possessing project and process management, consulting, organizational transformation and change management skills;
- Proven successful handling of difficult business situations, e.g. change projects, transitions on higher professional levels required;
- Ability to demonstrate innovation and creativity;
- Ability to influence key decision makers;
- Good time management skills and ability to multitask;
- Strong analytical, problem solving, presentation and customer orientation skills;
- Proficient at producing and presenting reports;
- Conceptual and analytical skills, positive results-oriented mentality, excellent skills in the development and introduction of changes & transformation models.
- Living the four Allianz People Attributes: Customer & Market Excellence, Collaborative Leadership, Entrepreneurship and Trust;
- Fixed salary compensation along with fixed benefits.
- Flexible benefits that can be individually customized, so that they best suit your needs.
Fixed Benefits - We place people at the core of what we do, this is why we are committed to your personal wellbeing and professional growth.
- Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
- Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
- Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, Linked In Learning, German Language Courses for any level All you can read with Bookster Share Purchase Plan Allowances for special events (Birth Allowance, Losing a Family Member) Flexible working environment (work from home, hybrid)
- Medical services,
- Private pension,
- Internal Tourism,
- Meal Tickets and many other benefits of your choice.
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