Romania Job Openings

TELUS Digital -
Customer Care Advisor with Italian & English(Remote)
Bucharest
FULL TIME
November 6, 2024
What we expect from the ideal candidate:
-
Advanced (C1) level of Italian, Medium (B2) level of English
-
Availability for a full-time schedule: Monday-Sunday, 09:00-21:00, in shifts
-
Availability to work from home, anywhere in Romania
Technical knowledge and expertise:
-
Professional and/or personal technical troubleshooting experience
-
Familiarity with i OS and/or mac OS, or comparable technology, is preferred
-
Deep curiosity for understanding technology, passion for learning more and sharing knowledge with others
-
Uses analytical skills to isolate and resolve complex technical issues through appropriate troubleshooting methodology
-
Confident navigating through multiple systems and tools to research, comprehend and deliver solutions to customer in real time
-
Experience in customer facing environments (phone, chat, in person, etc.) interaction in some capacity (can include volunteer work, or project work while in school)
-
Demonstrates passion for customer service, ownership of the customer experience and determination to deliver a comprehensive resolution
-
Obsesses over the customer experience and constantly strives to exceed their expectations
-
Able to communicate clearly and effectively, both written and verbal (in required language)
-
Able to effectively tailor communication and style to different audiences and read verbal and non-verbal cues
-
Approaches problems flexibly and is able to adapt and modify approach without compromising outcome
-
Thrives in a team environment: able to seek and provide expertise, challenge productively and help others succeed
-
Energy and excitement to master current role, eager for challenges to grow within it and drive to develop skills in the organization
-
Stays curious and inquisitive in the pursuit of professional excellence
-
Effective time management strategy including ability to multi-task, prioritize, organize and balance workload
Resilience:
-
Able to self manage and work independently in a fast-paced and highly-demanding environment
-
Embraces repetition of core job duties, yet eager to take on more responsibility when needed
-
Strong sense of professionalism exhibited by remaining positive, calm and composed under pressure
-
Self-awareness to identify, address and manage navigating through challenges associated with the role
-
Remains focused and poised despite criticism and setbacks
-
Eager to receive feedback, embraces coaching and demonstrates changes as a result
-
Strong sense of professionalism exhibited by remaining positive, calm and composed under pressure
In this role, you would offer support to Italian speaking clients and:
-
Provide information about products and services and troubleshoot technical issues communicating clearly and effectively, both in written and verbal -
Answer customer inquiries and resolve customer issues in an efficient and timely manner
-
Isolate and resolve complex technical issues through appropriate troubleshooting methodology
-
Navigate through multiple systems and tools to research, comprehend and deliver solutions to customer in real time
-
Multi-task, prioritize, organize and balance workload
-
Approach problems flexibly, adapt and modify approach without compromising outcome
We offer:
-
Working from home, from any location in Romania
-
Stable job, in a multicultural fast-growing environment
-
Above-average fixed salary, performance and tenure-based bonuses, depending on the position
-
Monthly meal tickets
-
Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
-
Private medical subscription coverage
-
Extra health benefits: special discounts for dental care and optical services with our partners
-
Gym subscription reimbursement, after the trial period
-
Free subscription to the Bookster virtual library
-
Dedicated psychologist available for free sessions (online or face to face)
-
Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
-
Paid training and international career opportunities
-
Multilingual exposure - improve your spoken and written language skills
-
Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
New Job Alerts

Chain IQ Group
Procurement Operations & Client Service Desk
Bucharest
November 19, 2024
View Job Description

Cegedim Group
Specialist backoffice Targoviste
Târgovişte
FULL TIME
November 19, 2024
View Job Description
Envipco
Business Process Analyst - Dynamics 365 Supply Chain
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
Computer Generated Solutions Romania
Technical Team leader with German- Bucharest
Bucharest
FULL TIME
November 19, 2024
View Job Description

Arvato Systems IT SRL
Cloud Network & Security Engineer
Braşov
November 19, 2024
View Job DescriptionLooking for similar job?

Genpact
Customer Planner Specialist – Domain trainee – Romanian– Remote Romania
Bucharest
FULL TIME
September 27, 2024
View Job Description
TI - TELUS Digital
Customer Care Advisor with Italian & English(Remote)
Bucharest
FULL TIME
September 30, 2024
View Job Description
Amazon Development Center (Romania) S.R.L.
Software Development Engineer , Customer Behavior Analytics
Iaşi
FULL TIME
September 25, 2024
View Job Description
Genpact
Customer Planner Specialist – Domain trainee – Greek– Remote Romania
Bucharest
FULL TIME
September 27, 2024
View Job Description
Coface Romania
Technical & Customer Support with French & English
Bucharest
FULL TIME
October 11, 2024
View Job Description
See What’s New: TELUS Digital - Job Opportunities

TELUS Digital -
Personalized Internet Ads Assessor – Hebrew speakers in Israel
FULL TIME
October 24, 2024
View Job DescriptionNew Job Alerts

Chain IQ Group
Procurement Operations & Client Service Desk
Bucharest
November 19, 2024
View Job Description

Cegedim Group
Specialist backoffice Targoviste
Târgovişte
FULL TIME
November 19, 2024
View Job Description
Envipco
Business Process Analyst - Dynamics 365 Supply Chain
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
Computer Generated Solutions Romania
Technical Team leader with German- Bucharest
Bucharest
FULL TIME
November 19, 2024
View Job Description

Arvato Systems IT SRL
Cloud Network & Security Engineer
Braşov
November 19, 2024
View Job Description