Romania Job Openings

Arrise
Customer Service Moderator
Bucharest
November 1, 2024
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
- Carry out one of the most attractive roles within the bingo team.
- Create the spark that gets our players excited and looking forward to having a great time on site.
- Act as the life and soul of our site as a Chat Host.
- Build strong and solid relationships with the community.
- Welcome players, run quizzes and games, and address player questions.
- Create a sense of 'community' within our audiences.
- Report to and work closely with the Chat Host Manager to provide feedback on promotions, games, prizes, and site activities.
- Relay onsite issues reported by players within chat rooms and provide feedback on disengaging promotions.
- Play a pivotal role in ensuring player satisfaction and site engagement.
- Be a real team player, collaborate effectively within the team.
- Be self-motivated, trustworthy, adaptable to change, and uncertainty.
- Think fast with an understanding of commercial requirements.
- Find solutions and turn issues into positive outcomes.
- Strive for optimal performance, be open to new responsibilities, and always seek opportunities to learn.
- Ability to be socially engaging with exceptional conversational skills.
- Awareness of bingo and online gaming/chatting.
- Internet savvy with experience in internet communities and/or forums.
- Good understanding of social media platforms and communication styles.
- Experience in social or community support (desirable).
- Good typing, spelling, and grammatical skills.
- Computer literate, including proficiency in Office applications.
- Self-starter who can manage own time effectively.
- Trustworthy with the ability to work flexible shifts, including weekends and holidays.
- Fluent in English.
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