ARRISE sets the benchmark for service delivery and excellence in the i Gaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of over 6,000 talented and driven professionals are shaping the future of i Gaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of i Gaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

Responsible for the training of Customer Support employees and ensure the quality of work by ensuring constant review and offer recurrent reporting on the individual and team evaluation. The Customer Support Trainer is also in charge of reporting to the department management relevant feedback about the progress of the team as a group and individually.

• Exceptional presentation skills
• Communication skills, calm and self-control
• Concentrated and distributive attention
• Teamwork skills
• Technical skills
• Analytical thinking
• English
• PC operation - medium level
• Basic troubleshooting
• Use the MS Office package

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