Romania Job Openings
TELUS International
Customer Support with English (Work from home)
Bucharest
FULL TIME
September 5, 2024
Software is changing the world, and our new client, Atlassian, is at the center of it all. They are advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello.
On this role, you will be a role model for delivering legendary service and will be capable of owning any customer issues; driving them to resolution. You will need to anticipate the needs of the customer and communicate effectively and professionally, while bringing up-front your experience, knowledge, wisdom and soft skills.
If you live in any town/city in Romania and you want to work from home, check the conditions below:
-
Minimum B2 English level (oral and written) -
Previous experience in customer support is mandatory
-
Availability for a full-time schedule, Monday-Friday, 13:30 - 22:00
-
Availability to work from home
-
Strong team oriented interpersonal skills, with the ability to effectively interface with a wide variety of people and roles.
-
Strong analytical skills, proven ability to solve problems and learn new processes quickly.
-
Passionate about identifying opportunities for process improvement
-
Self-motivated to absorb and engage in continuous learning
-
Capable of adjusting and excelling in a fast-paced and ever-changing environment
-
Ability to handle multiple responsibilities, multitask and work independently.
-
Ability to not only cope but thrive under pressure.
-
Previous experience in reviewing, processing and executing large contracts is a plus.
More about your responsibilities:
- Provides an investigative and curious approach to each customer inquiry
- Dedicated to finding a solution to the customers' problem vs simply providing answers to their questions
- Confidence in or experience with supporting fellow experts within a similar industry or service
- You will use your strong background in B2B or B2C customer service, including high volume email help desk, chat and phone support to provide excellent customer support
- You will get to display infectious energy for the customer experience, as well as empathy and a positive attitude for customer pain points
- You are going to expertly voice your opinion to make things better and take action
- You will be working collaboratively with a geographically dispersed team
- You get to be flexible enough to adjust on the fly as things change
- You will mentor junior colleagues
We offer:
-
Stable job - permanent labor contracts -
Fixed salary and monthly performance bonus
-
Monthly meal tickets
-
International career - paid training and international career opportunities
-
Multilingual exposure - improve your spoken and written language skills
-
Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
-
Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
-
Private medical insurance coverage
-
Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more
New Job Alerts
Computer Generated Solutions Romania
Technical Team leader with German- Bucharest
Bucharest
FULL TIME
November 19, 2024
View Job Description
Envipco
Finance Business Process Analyst Dynamics 365 F&O
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
MHP - A Porsche Company
Asset Management with German - Consultant (f/m/d)
Cluj-Napoca
November 19, 2024
View Job Description
Genpact
Collections Consultant –Process Associate – Spanish – Remote – Romania
Iaşi
FULL TIME
November 19, 2024
View Job Description
Cegedim Group
Specialist backoffice Targoviste
Târgovişte
FULL TIME
November 19, 2024
View Job Description
Envipco
Business Process Analyst - Dynamics 365 Supply Chain
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
Arvato Systems IT SRL
Cloud Network & Security Engineer
Braşov
November 19, 2024
View Job Description
Looking for similar job?
Motorola Solutions
Customer Support Engineer
Bucharest
FULL TIME
August 30, 2024
View Job Description
ITCommence Inc
Customer Experience Specialist -Italian speaking
Bucharest
FULL TIME
August 28, 2024
View Job Description
Wipro Limited
Customer Care Representative with Dutch
Bucharest
August 30, 2024
View Job Description
Concentrix
Customer Service Representative with French
Bucharest
August 30, 2024
View Job DescriptionV1 Products Concern
Consultant Serviciu Clienti (Customer Service Consultant)
Bucharest
FULL TIME
August 31, 2024
View Job DescriptionBrainwave Optigrators LLC
Customer Service Specialist
Bucharest
FULL TIME
August 30, 2024
View Job DescriptionSee What’s New: TELUS International Job Opportunities
TELUS International
Personalized Internet Assessor - German (DE)
CONTRACT
October 15, 2024
View Job Description
TELUS International
Media Search Analyst (Germany) m,f,d
CONTRACT
October 10, 2024
View Job Description
TELUS International
Home office: Personalized Internet Ads Assessor - German Language
CONTRACT
September 19, 2024
View Job Description
TELUS International
Writer Analyst with Romanized Arabic
Essen
FULL TIME
September 3, 2024
View Job Description
New Job Alerts
Computer Generated Solutions Romania
Technical Team leader with German- Bucharest
Bucharest
FULL TIME
November 19, 2024
View Job Description
Envipco
Finance Business Process Analyst Dynamics 365 F&O
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
MHP - A Porsche Company
Asset Management with German - Consultant (f/m/d)
Cluj-Napoca
November 19, 2024
View Job Description
Genpact
Collections Consultant –Process Associate – Spanish – Remote – Romania
Iaşi
FULL TIME
November 19, 2024
View Job Description
Cegedim Group
Specialist backoffice Targoviste
Târgovişte
FULL TIME
November 19, 2024
View Job Description
Envipco
Business Process Analyst - Dynamics 365 Supply Chain
Cluj-Napoca
FULL TIME
November 19, 2024
View Job Description
Arvato Systems IT SRL
Cloud Network & Security Engineer
Braşov
November 19, 2024
View Job Description