Romania Job Openings
TELUS International
Customer Support with French & English-Insurance market
Bucharest
FULL TIME
September 4, 2024
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Advanced level of French (speaking and writing) and medium level of English -
Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
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Ability to analyze a problem and provide viable solutions
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Gracious attitude in client service and efficiency in solving the problems
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Efficient use of resources for the effective exercise of the activity
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Attention to detail
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Good general IT-Knowledge in the area of web-based applications and technologies used in that area
The mission of the new team:
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Offering best level customer support or debt collection assistance for French clients via phone or e-mail -
Assist French end-clients of a local auto insurance company
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Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
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Balance customer service considerations with the exercise of efficiency with respect to time and call control
We offer:
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Working from home, from any location in Romania -
Stable job, in a multicultural fast-growing environment
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Above-average fixed salary, performance and tenure-based bonuses, depending on the position
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Monthly meal tickets
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Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
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Private medical subscription coverage
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Extra health benefits: special discounts for dental care and optical services with our partners
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Reimbursement for your public transportation subscription, after the trial period (if you work from office)
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Gym subscription reimbursement, after the trial period
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Free subscription to the Bookster virtual library
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Dedicated psychologist available for free sessions (online or face to face)
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Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
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Paid training and international career opportunities
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Multilingual exposure - improve your spoken and written language skills
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Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
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