• 
  Advanced level of French (speaking and writing) and medium level of English
• Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
• Ability to analyze a problem and provide viable solutions
• Gracious attitude in client service and efficiency in solving the problems
• Efficient use of resources for the effective exercise of the activity
• Attention to detail
• Good general IT-Knowledge in the area of web-based applications and technologies used in that area

• 
  Offering best level customer support or debt collection assistance for French clients via phone or e-mail
• Assist French end-clients of a local auto insurance company
• Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
• Balance customer service considerations with the exercise of efficiency with respect to time and call control

• 
  Working from home, from any location in Romania
• Stable job, in a multicultural fast-growing environment
• Above-average fixed salary, performance and tenure-based bonuses, depending on the position
• Monthly meal tickets
• Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
• Private medical subscription coverage
• Extra health benefits: special discounts for dental care and optical services with our partners
• Reimbursement for your public transportation subscription, after the trial period (if you work from office)
• Gym subscription reimbursement, after the trial period
• Free subscription to the Bookster virtual library
• Dedicated psychologist available for free sessions (online or face to face)
• Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
• Paid training and international career opportunities
• Multilingual exposure - improve your spoken and written language skills
• Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long