Romania Job Openings
Continental
O_ Customer Service Responsible (Carei)
Carei
August 27, 2024
- Outbound deliveries creation using SAP.
- Accurately establish and maintain scheduling agreements and purchase orders for customers.
- Regularly update and verify EDI data to ensure accuracy.
- Maintain and update customer portals for seamless information flow.
- Manage new projects, implement changes, and ensure customer alignment.
- Facilitate clear and effective communication with customers.
- Oversee and ensure the smooth execution of the invoicing process.
- Manage contradictions, escalations, shortages, and customer claims effectively.
- Conduct thorough stock availability checks to meet customer demands.
- Perform capacity checks, including agreed, current, and demanded capacities.
- Monitor supply chain metrics such as customer backlog, sudden demand increases, order book analysis, and reporting on obsolete items.
- Oversee customer claim management processes.
- Manage and execute processes for obsolete items and end-of-product (EOP) lifecycle.
- University degree
- Advance SAP - SD module knowledge
- Customer portal knowledge
- Advanced Excel knowledge
- Communication skills
- Customer specific requirements training
- Advance English knowledge
- Mid level other languages knowledge
- MMOG self assessment knowledge
- Organizing and planning skills
- Development opportunities - technical and soft skills trainings
- 13th salary
- STI bonus
- Meal tickets 40 RON
- Private medical insurance
- Bookster
- 7 Card
- Other benefits
Keyfacts
REF56077R
Carei
Leadership level
Leading Self
Job flexibility
Hybrid Job
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