Company Description

Coface is one of the leaders in trade credit insurance and business information products, helping around 50,000 customers build successful, growing and dynamic businesses all around the world.
We offer our clients tailor-made risk management solutions based on our global data coverage and our in-depth risk assessment expertise.
Coface’s experience means we can provide high-quality, high-value data to our clients. Our business information services help them with their risk management and operational decision-making.

Job Description

Developing and implementing activities that promote Business Information products, with responsabilities over:

• URBA Product champion
  • Be go-to person in for URBA, queries and assistance
  • Provide feedback from customers and sales colleagues
  • Qualify change requests, assess bugs and issues raised by users and raise AC-PRO tickets when required
  • Carry out user acceptance testing for new features and releases
  • Help roll out new release communications
  • Help with backlog prioritization
  • Feed ideas into future product development
  • Help deliver product training in region
• BI Satisfaction survey (NPS)
  • Coordination between group and countries samples collection and translations
  • Centralizing feedback and follow up activities with Account Managers in countries
• Coordination of CEE Insolvency Study and CEETOP500 projects
  • Preparation of kickoff documents and templates for stats delivery
  • Booklets and marketing assets preparation
  • Coordination with stakeholders in countries
  • Webinars planning and execution

• Developing and implementing activities that promote Business Information products (eloqua mailing, webinars, Linked In content, marketing campaigns, creating MKT materials )
• New products launch coordination for CER.

Qualifications

Experience with similar product at least 2 years;
Very good understanding of financial products and terms;
English language full professional proficiency;
Eloqua; Adobe Creative Pack: Indesign, Photoshop, Acrobat Pro.

Additional Information

Hybrid work
Bookster
Day off for birthday
Short Friday (after 6 months)
Medical subscription
Teambuilding and various events
Trainings
Christmas party