Romania Job Openings

HCL Technologies

Senior Support Engineer

Iaşi

FULL TIME

November 6, 2024

Iasi
Romania
Job Family
Support
No. of Positions
1
Job Description (Posting).
To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction. (1.) To troubleshoot and resolve tickets raised by the clients. (2.) To undertake training programs for new joinees (3.) To perform knowledge transition during project enhancements (4.) To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc. (5.) To update self on latest technologies and related areas
Employee Group
Business Line FT
Entity
CSW
Auto req ID
1488374BR
Expected Date of Closure
30-Dec-2024
Reporting Manager Designation
ASSOCIATE GENERAL MANAGER
Skill (Primary)
Technical Skills (ERS)-Support Skills-L1 Support
Skill Level 3 (Secondary Skill 1)
Technical Skills (ERS)-Support Skills-L2 Support
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