Romania Job Openings
Copeland
Workday Analyst
Cluj-Napoca
FULL TIME
November 6, 2024
We are looking for a Workday Analyst who will be responsible for providing Tier 2 functional support for the Workday system.
This role involves resolving and addressing complex issues and working with various global departments to improve system functionality.
We are in search of a candidate who can showcase their understanding of Workday modules, exhibit excellent problem-solving skills, and communicate optimally with end-users.
Does it look like your next step in your career? We invite you to apply!
This job is based in Cluj-Napoca, Romania.
We provide a flexible working schedule with the option of working hybrid.
In This Role, Your Responsibilities Will Be:
- Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
- Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning.
- Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
- Conduct root cause analysis and implement solutions to prevent recurrence of issues.
- Assist in the configuration and maintenance of Workday modules to meet business requirements.
- Develop and deliver training materials and sessions for end-users to improve their understanding and use of Workday.
- Participate in system upgrades, testing, and implementation of new features and functionalities.
- Maintain documentation of support activities, issue resolutions, and system configurations.
- Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
For This Role You Will Need:
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
- Minimum of 2-3 years of experience in Workday functional support or a similar role.
- Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Talent and Learning.
- Excellent problem-solving and analytical skills.
- Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
- Ability to work independently and as part of a team in a global and extremely fast-paced environment.
- Experience with system configuration, testing, and implementation.
Preferred Qualifications That Set You Apart:
- Workday certification.
- Experience of working in a multinational environment.
- Other foreign languages are a strong plus.
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