Overview
Big 3 Media is a creative video production house based in Singapore that specialises in creative storytelling. Since 2008, we have ventured beyond the beaten paths to craft uniquely artful stories. We put ourselves in the shoes of our clients, target audience, and the characters of our story, to see the world through a myriad of perspectives.
Big 3 Media has grown exponentially over the years. Not only do we have a sizable team of committed and talented individuals and an ever-expanding clientele, but we have also extended our area of expertise, in the forms of new products and services, with the acquisition of new technology and partnership with our sister organisations.
Holding true to our Big 3 core values of being Creative, Empathetic and Better, we never stop seeking improvement, experience, and knowledge in the creative process, constantly pushing ourselves to so that you will see the bigger picture.
About the Role:
The Account Manager will be the primary contact point between our clients and internal teams, ensuring seamless project execution and client satisfaction. This role requires a strong understanding of our products and services, exceptional communication skills, and a dedication to building lasting relationships.
Key Responsibilities:
● Client Relationship Management:
○ Develop and maintain strong client relationships, acting as a trusted advisor.
○ Understand clients' business objectives, marketing goals, and target audience.
○ Proactively identify upselling or cross-selling opportunities.
○ Address client concerns and provide timely solutions with their best interests in mind.
● Project Oversight:
○ Collaborate with line producers and project managers to ensure project success.
○ Define project scopes, create timelines, and track progress to meet deadlines.
○ Manage project budgets and allocate resources effectively.
○ Anticipate and mitigate potential challenges to minimize project risks.
● Team Coordination:
○ Serve as the primary point of contact for internal teams, ensuring clear communication and collaboration.
○ Facilitate meetings, distribute call sheets, permits, and clearances.
○ Manage project timelines and coordinate resources efficiently.
● Business Development:
○ Contribute to business development by identifying potential clients and pitching
services.
○ Assist in developing proposals and presentations to attract new business.
○ Foster strong relationships with existing clients to drive repeat business.
● Strategic Thinking:
○ Understand the capabilities and limitations of products and services.
○ Provide strategic guidance to clients, offering tailored solutions and recommendations.
○ Collaborate with internal teams to develop innovative and effective approaches.
Key Requirements:
● Bachelor's degree in Marketing, Advertising, or a related field.
● 2 years of experience in account management or client services within a creative
agency.
● Experience in digital marketing or social media.
● Deep understanding of our products and services, including their capabilities and
limitations.
● Exceptional communication and interpersonal skills, both verbal and written.
● Ability to manage multiple projects simultaneously and prioritize tasks effectively.
● Strong problem-solving and decision-making skills.
● Proficiency in project management tools and software.
● Knowledge of industry trends and best practices.
● Strong negotiation skills.
Job Types: Full-time, Permanent
Pay: $3,000.00 - $4,000.00 per month
Benefits:

• Parental leave
• Professional development

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Singapore 319519