Singapore Job Openings

Agridence Pte Ltd

Customer Success Executive

Singapore

FULL TIME

August 29, 2024

Founded and based in Singapore, Agridence brings you the future of commodities trading. We are at the forefront of digitalising the agri-commodities supply chain across the globe to create a data-enriched and technology-powered ecosystem. This digital transformation enables deeper analysis of the supply chain to uncover environmental, social and financial risks allowing targeted interventions.At Agridence, we use technology to enable data transparency and strengthen trust. We provide industry intelligence and insights to empower our customers to make smarter decisions. We strive to identify issues and deliver solutions that will redefine how commodities are produced and traded.

Reponsibilities:
Customer Success
  • Provides platform demo to potential customers & proactively follow up thereafter
  • Provides platform training to customers
  • Provides advice and updates on product enhancements to customers
  • Track customers' usage and trading activity on the platform
  • Maintain and update sales material, user guides & video guides and other tools & resources
  • Occasional after hours calls from users may be required
  • Occasional travelling meeting vendors/ customers
Customer Success Operations
  • Onboard new customers on the platform
  • Maintain customers' account and data integrity
  • Assist with troubleshooting and customer support of technical issues
  • Monthly update of sales figures and invoicing to customers
  • Weekly updates with Product/ Tech team
  • Responsible for monthly sales reporting updates
Voice of Customer
  • Obtain regular feedback to ensure customer adoption, retention, and satisfaction
  • Advocate for customers in platform roadmap and enhancements
  • Constant liaison with the Product Manager to relay the customer's requirements and use-cases
  • At least a Bachelors degree in Business, Marketing or other related disciplines
Requirements:
  • 3 years or above of account management or client servicing experience
  • Business level fluency in written and spoken Mandarin to communicate with the Chinese speaking clients or counterparts
  • Fluency in another Chinese dialect highly desirable
  • Ability to work in an agile and flexible environment
New Job Alerts
Takeda Pharmaceutical

Senior Biotech (Suite 2)

Singapore

FULL TIME

November 7, 2024

View Job Description
ONNEC Group

Service Delivery Manager

Singapore

FULL TIME

November 7, 2024

View Job Description
The Edge Partnership

Tax Manager (Indirect)

FULL TIME

November 7, 2024

View Job Description
GIC Investment

AVP/VP, Business Strategist, Fixed Income & Multi Asset

Singapore

FULL TIME

November 7, 2024

View Job Description
National University of Singapore

Procurement Senior Executive / Assistant Manager

Singapore

FULL TIME

November 7, 2024

View Job Description
Art of Entertainment Pte Ltd

Retail Sales and Marketing Executive

Singapore

FULL TIME

November 7, 2024

View Job Description
BUT Digital Singapore

General Manager (Sales oriented)

Queenstown Estate

FULL TIME

November 7, 2024

View Job Description
DBS Bank

Senior Associate, Digital Product Manager (Security & Fraud), Consumer Banking Group

FULL TIME

November 7, 2024

View Job Description
LSEG (London Stock Exchange Group)

Account Director - Singapore & Pacific Regional Customers

Singapore

FULL TIME

November 7, 2024

View Job Description
Looking for similar job?
Tealium

Sr. Customer Success Manager (Remote - Singapore)

FULL TIME

August 16, 2024

View Job Description
Ceva Logistics

Air Customer Service Professional Singapore

Singapore

August 26, 2024

View Job Description
Singapore Pools

Executive Officer, Customer Experience

August 14, 2024

View Job Description
SATS

Customer Services Agent

August 6, 2024

View Job Description
Singapore Power

Customer Care Officer (Digital Contact Centre, Live Chats)

August 3, 2024

View Job Description
Singapore Pools

Customer Relations Officer (1-year contract)

August 18, 2024

View Job Description
See What’s New: Agridence Pte Ltd Job Opportunities
Agridence Pte Ltd

Frontend Developer

Singapore

FULL TIME

October 15, 2024

View Job Description
Agridence Pte Ltd

Business Analyst

Singapore

FULL TIME

October 15, 2024

View Job Description
Agridence Pte Ltd

Product Owner

Singapore

FULL TIME

October 15, 2024

View Job Description
Agridence Pte Ltd

Backend Developer (Python)

Singapore

FULL TIME

October 15, 2024

View Job Description
Agridence Pte Ltd

Backend Developer (Java)

Singapore

FULL TIME

October 15, 2024

View Job Description
View More Jobs by Agridence Pte Ltd
New Job Alerts
Takeda Pharmaceutical

Senior Biotech (Suite 2)

Singapore

FULL TIME

November 7, 2024

View Job Description
ONNEC Group

Service Delivery Manager

Singapore

FULL TIME

November 7, 2024

View Job Description
The Edge Partnership

Tax Manager (Indirect)

FULL TIME

November 7, 2024

View Job Description
GIC Investment

AVP/VP, Business Strategist, Fixed Income & Multi Asset

Singapore

FULL TIME

November 7, 2024

View Job Description
National University of Singapore

Procurement Senior Executive / Assistant Manager

Singapore

FULL TIME

November 7, 2024

View Job Description
Art of Entertainment Pte Ltd

Retail Sales and Marketing Executive

Singapore

FULL TIME

November 7, 2024

View Job Description
BUT Digital Singapore

General Manager (Sales oriented)

Queenstown Estate

FULL TIME

November 7, 2024

View Job Description
DBS Bank

Senior Associate, Digital Product Manager (Security & Fraud), Consumer Banking Group

FULL TIME

November 7, 2024

View Job Description
LSEG (London Stock Exchange Group)

Account Director - Singapore & Pacific Regional Customers

Singapore

FULL TIME

November 7, 2024

View Job Description