The Role
The purpose of the role is to handle all aspects of general loss adjusting and other consultancy assignments, within Charles Taylor adjusting.
The position involves the investigation, evaluation and management of insurance claims on behalf of underwriters to whom we report.
The role will require you to provide an efficient and high-quality claims handling service for various insurers. You will be providing direct support to policy holders whilst reporting to their Insurers in respect to the claim investigation findings.
Key Responsibilities
1. To perform a loss adjusting function in respect of new claims and those already handled in the offices which have been delegated by Senior Adjusters.
This will involve, but not be limited to: -

• Receiving and acknowledging new claims instructions
• Managing and coordinating claims in a timely and professional manner
• Undertaking site visits and meeting with Insurers, Reinsurers, Brokers, Claimants, Insureds and other interested parties
• Preparing preliminary reports commenting in detail on all aspects of the claim including legal and policy liability considerations, potential quantum and future actions
• Instructing and controlling surveyors, lawyers, forensic scientists and other experts as necessary
• Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communications
• Calculating, negotiating and agreeing settlement of claims, and preparing accurate final reports.

2. To assist in and develop the effective marketing of CTA Property Adjusting team.
This will include, but not be limited to: -

• Developing working relationships with existing Clients
• Helping to identify and plan approaches to new Clients
• Hosting and attending networking events outside of office hours
• Assisting in the preparation and delivery of presentations and tenders to Clients and potential Clients
• Assisting others with their marketing functions.

3. Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
4. Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
Required Skills

• University degree qualified in Engineering or relevant technical subject
• Minimum of 5 years’ experience of Loss Adjusting experience within Property, Casualty and / or Construction & Engineering
• Holding professional adjusting certification or willing to undertake further study in this regard

Additional Skills/Attributes
Given the nature of the role, you must also:

• Be focused on customer service at all times
• Have excellent written and oral communication skills
• Have high level analytical and report writing skills with a strong attention to detail
• Be self-motivated, proactive and able to work as part of a small professional team.

Contact information

Cara Norkett