South Africa Job Openings

Sanlam

Claims Service Consultant

Cape Town

FULL TIME

October 8, 2024

What will you do?

Echelon a division of Santam has an opening for a Claims Service Consultant , who will be based in Sunclare Building, 21 Dreyer Street, Claremont, Cape Town.

What will you do?

Register claims and make decisions regarding merit
Manage claims in terms of SLA’s
Appoint assessors if necessary
Negotiate settlements
Daily estimate updates as well as note attachment to system
Timeous and efficient management of inbox
Liaise with brokers
Prompt feedback and handling of complaints (internal & external)
Assisting with the loading of payments and bordereaux’s

Knowledge and Skills

Be able to work well under pressure with minimal supervision
Have the ability to work well in a team
Be able to actively encourage open and frank communication
Be logically minded and have the ability to make informed decisions
Subscribe to the purpose, vision, and values of the company

Qualification and Experience

Matric
RE 5
Short Term Qualification ( Preferably)
2-3 years short term experience
Must have a minimum of 5-7 years claims handling experience
Good computer skills
Sound knowledge of Motor and Non-Motor claims processes

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

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