Designation:

Manager: QA & Automation Engineering

Category:

Technology

Level:

Management

Closing date:

18 Nov 2024

Position Type:

Permanent

Location:

Multi Choice Technology

Job Description:

The Organization
The Video Entertainment segment of Naspers is a broad-based multinational media group headquartered in South Africa and Dubai with principal operations in pay television and video entertainment. The group operates in almost 50 countries in Africa. Its holding company, Naspers, is listed on the Johannesburg Stock Exchange (JSE) and has an ADR listing on the London Stock Exchange (LSE). International investors account for around 50% of its shareholder base.
An African platform operator, Video Entertainment’s expertise lies distributing media products, creating media content and selling advertising. Its key areas of operations are:

• Pay Television: direct-to-home satellite and digital terrestrial television services; and
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets

Operating in the majority of African countries, Video Entertainment is the leading Pay TV provider in most of the key African markets. Its strategy is to offer the best local and international content across multiple platforms to customers wherever they are.
The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Over the years Video Entertainment has built a successful track record of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues mainly by collecting subscription fees, with a moderate contribution from advertising revenue. Its key objectives are to:

• Build its Pay TV and SVOD subscriber base
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

Position Name

• Manager: QA & Automation Engineering

Key Customers

• Business Relationship Manager
• Software Architect
• Software Developers
• Tools Team Customers

• Video Entertainment group

Location

• Johannesburg, South Africa

Purpose of the Position: The QA and Automation manager is responsible for designing, developing, and maintaining automated test scripts and frameworks to ensure the quality of software products. This role focuses not only on tester but also reducing manual testing efforts by implementing automated solutions and working closely with the development and QA teams to deliver robust and reliable digital products. This role also includes managing QA Engineers and being responsible for the team’s day to day outputs and overall delivery and ownership of the QA discipline within Group Digital.
Key Performance Objectives
Tasks
Operational Delivery

• Support an agile team in analyzing, designing, building and testing high quality software that meets and exceeds our customer expectations
• Create, review and perform functional and nonfunctional, integration, regression, system, smoke, sanity, performance tests and test strategies
• Submit, verify and track defects, documentation and test results
• Create and/or modify automated tests
• Develop tools and scripts to assist with activities
• Create and maintain reusable components and libraries
• Manage multiple projects concurrently
• Create and manage test environments

Test Automation

• Design, implement, and maintain automated test scripts to validate the functionality, performance, and security of applications.
• Develop automation frameworks that can be used across various platforms, including mobile apps, websites, USSD, and Whats App instances.
• Identify opportunities to reduce manual testing through automation and streamline testing processes.
• Execute automated test cases, analyze results, and report findings to the QA and development teams.
• Ensure that automated test suites are integrated into the CI/CD pipelines to ensure early detection of defects.
• Collaborate with developers to address issues identified during testing.

Benchmarking & Governance

• Technical coordination and negotiation with all internal and external stake holders on new product development, feature request roadmap, bug rating and impact assessment on complete MCG infrastructure were applicable.
• Ability to explain the big picture and complex technical issues in a way that non-technical people may understand.
• Demonstrate comprehensive knowledge of hardware, software, application, and systems engineering across MCG infrastructure.
• Work with the QA Manager and development teams to define and implement testing strategies for new features and products.
• Maintain comprehensive documentation of test cases, scripts, and results to ensure traceability and accountability

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field

Experience

• Minimum of 7 - 8 years’ experience in software testing with increasing levels of responsibility
• 3+ years of experience in QA automation, with a strong understanding of automation tools (e.g., Selenium, Soap UI, Appium, Cypress) and testing methodologies
• Experience setting up and working with automation frameworks such as Selenium.
• Previous experience in managing QA or other tech teams.

Technical Competencies (List the key technical competencies)

• Strong knowledge of scripting languages (e.g., Python, Java) and CI/CD tools (e.g., Jenkins
• Experience in testing desktop, server and web applications
• Strong knowledge of relational databases
• Strong knowledge of the software development process – including but not limited to Agile development methodologies
• Software debugging/troubleshooting
• Experience in functional, integration, and performance testing, with a focus on automation
• Experience with quality measuring tools such as Sonar Qube
• Experience in functional and nonfunctional testing
• Experience with GIT source control
• Can create and manage test environments
• Experience in MS SQL DBMS
• Experience with MS Profiler, Soap UI, JMeter

Behavioral Competencies (List the key behavioral competencies)

• Relationship Building
• Conflict Resolution
• Decision Making
• Critical Appraisal
• Holistic Thinking
• Persuading & Influence