:

• Own, drive and manage the renewals process in collaboration with the account team.
• Identify customer requirements, uncover roadblocks to ensure successful and on-time renewals for the account prior to the contract end date and execute all renewal back-end work in a timely manner for the assigned customer base.
• Collaborate with the cross-functional teams to fully understand and develop a clear renewal strategy for each customer based on data driven decisions.
• Secure and validate renewal orders, driving maximum renewal and up-selling from the install base.

• Full proficiency in Korean (spoken & written).
• Business level proficiency in English language.
• Good organizational, customer management & excellent time management skills.
• Ability to work in a fast paced, high-volume sales environment.
• Strong process management, attention to details, and adherence to policy.
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

• 1-2 yrs’ working experience in a Customer Success, Consulting or Commercial department within a tech company
• Understanding of Saa S/subscription-based renewals models, application and sales techniques.
• We also welcome fresh graduates who are passionate to develop a customer-facing/sales career in the technology space!