South Korea Job Openings
Edwards Korea Ltd
Global service supply planner
September 10, 2024
Global service supply planner
(Working Type: Contractor-24 months)
This position is Global Service Supply Planner, supports a supply chain infrastructure that enables achievement of business, operational and financial goals for the Services business globally. The global service supply planner to supports the Global Service Supply Planning Lead in the execution of supply chain tasks for the Service business across Edwards worldwide. This role is also core role bridging between Customer centor and Product company(PC)/Distribution centers(DC)– PC/DC to set the most appropriate capacity and controlling load on the factory to balance demand and supply. The role will maintain a level of intimacy with key customer account teams and represent that in the operational planning process. The roles main objective is to position inventory and capacity in the supply chain so that customer orders can be met within a market competitive lead time. This involves setting stock objectives, planning production, monitoring the projected stock levels in each RDC, and adjusting the production and replenishment plans as appropriate to best meet the demands in all regions. In addition the role will handle requests to improve delivery and deliver consistent world class customer service. Depends on responsibie location the detail action can be various.
Main Responsibilities:
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Product Company QD/ CN DC supply management
- Lead regular meetings with Product Company: Understand current issues and share the updates on supply constraints, KPI results with the objective of improving material availability. Also communicate demand changes in advance to prevent any shortages/supply interruption
- Expedites and Supply issue: React to any shortfalls in supply and find the best solution and communicating to global service logistics team about any expected supply outrage driven by supply interruption from Product company in a timely manner with best recovery time estimation
- Internal Allocation: Coordinate supply allocation from Product companies to global STCs/DCs when the supply is constrained to meet global demand by mitigating risks.
- Work with Product Company for the OFM (Obsolete from Manufacturing) product life-cycle management to secure supply sustainability
- Work closely with cross-divisional product companies and product managers to prepare supply chain before SIB(service information buletin) released and prevent service supply risk
- Represent and manage service demand toword responsible source cell PC or DC to align service future business demand with the supplying sites and be ready for sustainable supply chain capacity
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Process improvement
- Work closely with the Service operations team to support any projects and developments as well as setting requirement to support the materials planning and forecast processes.
- Supports the development of a suite of reports that communicate the status of the Service parts supply chain at all levels of the business
- Responsible to follow up for no-planning issues(planning issue) for spare parts within GDC and global supply routes.
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Freight mode review:
- Regular review on freight mode to optimize inventory and save freight cost
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Sizing tool management:
- As a super user, be responsible for system trouble shooting and managing parameter tables in SAP.
- Support regional Advanced End User for them to optimize system configuration
- Redeployment coordination where applicable
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Inventory Management:
- Closely monitor and report the inventory across the Service Business Divisions working with Regional inventory owners to ensure alignment of inventory profile and ownership to meet the net working capital target.
- Regulary review safety stock level to meet future business and adjust the service factor if needed
- Work with product managers to estimate LTB volume and monitor the consumption trend to support until End of service life.
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Supply review meetings with STCs
- Hold a regular meeting to understand current issues and share the updates on supply constraints, KPI results and etc.
-
KPI reports
- Publish and investigate KPIs on a regular basis to global service team
- Education to degree level. Preferably with post graduate qualification in Supply Chain or Logistics.
- 3 to 5 years planning experience in a global manufacturing company with detailed logistics/supply chain management knowledge
- High level of data analytical skills
- MS Office skills, with high proficiency in Excel. Experiences for PBI are preffered
- Fluent in written & verbal English
- Excellent communication skills including reporting, leading meetings and inter-personal skills
- Demonstrates an openness to change and readily learns and adapts to new technologies
- Prioritizes work and timely addresses internal customer requests
- Work in a global environment with people from all different countries
- Highly motivated to drive improvement
- Work in Western time zone, occasional to travel to oversea
- Able to work independently to work stand alone
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
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