• Facilitate excellent customer experience
• Debugging Java Script code and writing example code snippets
• Communicate professionally via our ticketing system, and remote meetings
• Provide enablement to our customers allowing them to utilize and realize value from our products creating prolonged engagement with the platform
• Effectively troubleshoot and analyze complex issues related to Java Script Tags, APIs, Data Discrepancies and general front-end code languages, identify possible solutions, and present recommendations & best practices
• Become an expert in the suite of Tealium products including but not limited to Tealium IQ, Audience Stream, Event Stream, and Data Access
• Contribute to our knowledge base to support both internal and external content
• Manage and prioritize workload on a daily basis

• Fluency in Spanish and English are required to partner with clients and internal team
• You bring a minimum of 3 years of experience in client-facing and technical skills
• You possess excellent written and verbal communication skills and are a clear and articulate speaker
• You are comfortable with reading, writing, and debugging Java Script and/or other similar programming languages
• You have experience working in web technologies
• You have experience with APIs connecting different vendor platforms
• You can quickly and efficiently search, understand, and apply technical documentation
• You are passionate about resolving issues with great attention to details
• You are well versed with tools such as the Browser Developer Tools and Proxy tools
• You have an understanding or desire to learn about mobile app development and debugging
• You are familiar with various BI tools, databases, and SQL languages
• You have experience in digital marketing and web analytics products such as Adobe Analytics, Google Ads or Salesforce
• You have experience with Tealium products or the Adtech ecosystem

• Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
• Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
• Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
• Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
• Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
• Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
• Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
• Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
• Health and Related Benefits Programs, offering market competitive benefits programs

• Offerings vary by level and location.