Description

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Sales Support Specialist in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Sales Support Specialist on our team, you will:

• Managing Medium Complexity Account
• Plans and directs the delivery of contracted business activities for segments of the contract’s lifecycle for assigned contracts or plans and directs the delivery for the entire lifecycle of smaller contracts
• Support Development and streamlining operational Playbooks and processes
• Drive the deployment of the platform and increase their consumption by providing onboarding guidance, supporting development of the customers’ cloud adoption model, and providing appropriate recommendations to overcome blockers
• Leads business negotiations for contracts or portions of contracts for a country or region
• Accountable for customer satisfaction with respect to annuity or outsourcing services
• Keep up to date with market trends and competitive insight
• As appropriate to the contract agreement, assures compliance with HP and customer’s HR, PR, legal, financial, ethics and government related policies, strategies, and processes
• Generates additional revenue through Adoption, expansion and Renewal after services contractual agreemen
• Directs the planning and generate leads of new business opportunities in partnership with HP sales.

Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:

• Are proficient or bilingual in English and Spanish
• 3+ years’ experience in directly related business
• First level university degree or equivalent work experience
• Knowledge of corporate policies, markets and processes, financial management and program management
• Demonstrate broad technical, functional or business knowledge with an emphasis in a specialized area
• At least 2 years’ experience in Relationship Management
• Preferred Technical and Profiling Experience
• At least 3 years’ experience in Client Services / Customer Success or Sales
• At least 2 years’ experience in servicing and meeting client needs at an enterprise client l

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
What’s in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:

• Full-time contract, 39 hours/week: Monday to Friday 09:00 to 18:00
• Salary offer: on-target earnings 18,500 euros gross/year plus 4000 euros gross/year in bonus
• Friends hunting (referral) bonus
• Great office location in Barcelona
• Full paid training about the company and the project you will be working on
• Career development program and specialized courses

Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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