Spain Job Openings
AMSpace Recruitment Consultancy
Travel Agent (Danish-speaking) - Malaga Spain
FULL TIME
September 10, 2024
Location: On-site, Malaga, Spain (OBA Malaga)
Contract Type: Indefinite, Full-time
Shift Details: Monday to Sunday, 8:00 AM - 7:00 PM
Salary: Starting at €20,400 annually + €2,400 performance bonus
Overview:
Join our team in Malaga as a Danish-speaking Travel Agent. Be the first point of contact and ensure a positive customer experience by assisting with inquiries about travel arrangements and services.
Responsibilities:
- Provide professional and empathetic customer service via phone and email.
- Assist with various customer requests such as updating contact information and processing orders.
- Conduct research to understand customer issues and provide accurate solutions.
- Collaborate with partners and internal teams to resolve customer concerns effectively.
- Ensure first call resolution whenever possible and follow up on unresolved cases.
- Maintain overall customer satisfaction by delivering seamless service.
- Fluent in Danish (C1 level, spoken and written) and proficient in English (B2 level).
- Excellent communication, listening, and written skills.
- Passion for travel and the ability to provide consultative solutions.
- Strong time management and multitasking skills.
- Experience with ISP tools, Microsoft Office, and web-based applications.
- Previous travel industry experience preferred, with a high school degree required.
- Must be at least 18 years old with travel industry experience preferred.
- Ability to analyze and resolve difficult situations effectively.
- Proactive and confident in decision-making and problem-solving.
- Openness to feedback and willingness to work flexible schedules.
#Travel Agent #Danish Speaking #Malaga Jobs #Customer Service #Travel Industry #Join Our Team
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